check before: 2025-08-12
Product:
Intune, Microsoft 365 admin center
Platform:
iOS, mobile, Online, World tenant
Status:
Change type:
User impact, Admin impact, Retirement
Links:
Details:
Summary:
Microsoft Intune will require iOS/iPadOS 17 or higher after Apple's iOS/iPadOS 26 release later this year. Organizations should check device compatibility and Intune reports to identify affected devices. Userless devices via Automated Device Enrollment have specific OS version requirements. Use Intune controls to manage OS versions.
Details:
As mentioned in MC1097223, later this year, we expect iOS 26 and iPadOS 26 to be released by Apple. Microsoft Intune, including the Intune Company Portal and Intune app protection policies (APP, also known as MAM), will require iOS/iPadOS 17 and higher shortly after the iOS/iPadOS 26 release.
Change Category:
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Scope:
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Release Phase:
Created:
2025-08-12
updated:
2025-08-12
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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linked item details
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summary for non-techies**
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Direct effects for Operations**
Device Compatibility Issues
Devices that cannot upgrade to iOS/iPadOS 17 will be unable to access Intune services, leading to potential disruptions in device management and user access to applications.
- roles: IT Administrator, End User
- references: https://learn.microsoft.com/intune/intune-service/fundamentals/manage-os-versions, https://support.apple.com/guide/ipad/ipad-models-compatible-with-ipados-17-ipad213a25b2/17.0/ipados/17.0
Increased Support Requests
Users with incompatible devices may flood IT support with requests for assistance, leading to increased workload and potential delays in response times.
- roles: Help Desk Support, End User
- references: https://learn.microsoft.com/intune/intune-service/fundamentals/manage-os-versions, https://support.apple.com/guide/iphone/iphone-models-compatible-with-ios-17-iphe3fa5df43/17.0/ios/17.0
Loss of Access to Applications
Users on unsupported OS versions will lose access to critical applications managed by Intune, impacting productivity and user experience.
- roles: End User, IT Administrator
- references: https://learn.microsoft.com/intune/intune-service/fundamentals/manage-os-versions, https://aka.ms/ADE_userless_support
Compliance Risks
Devices that do not meet the new OS requirements may fall out of compliance, leading to security risks and potential data breaches.
- roles: Compliance Officer, IT Administrator
- references: https://learn.microsoft.com/intune/intune-service/fundamentals/manage-os-versions, https://aka.ms/ADE_userless_support
User Training and Adaptation
Users may require additional training to adapt to new OS features or changes in application functionality, leading to temporary productivity loss.
- roles: End User, Training Coordinator
- references: https://learn.microsoft.com/intune/intune-service/fundamentals/manage-os-versions, https://support.apple.com/guide/ipad/ipad-models-compatible-with-ipados-17-ipad213a25b2/17.0/ipados/17.0
Configutation Options**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
Imagine you're managing a fleet of cars for your company. These cars need to be regularly serviced and sometimes upgraded to ensure they run smoothly and meet the latest safety standards. Now, think of your company's devices, like iPhones and iPads, as this fleet of cars. Microsoft Intune is like the mechanic and service station that helps keep these devices running efficiently and securely.
Later this year, Apple is releasing new software versions for iPhones and iPads, called iOS 26 and iPadOS 26. Shortly after this release, Microsoft Intune will only support devices that are running iOS 17 or iPadOS 17 and higher. This is similar to how certain car parts or services might only be available for newer car models.
For your organization, this means you need to check which of your devices can be upgraded to iOS 17 or iPadOS 17. If some devices are too old to support these updates, they might need to be replaced, just like an old car that can't be fitted with the latest safety features.
There are also special considerations for devices that are shared among users, like company pool cars. These "userless" devices have slightly different requirements, but they still need to meet a minimum standard to be managed effectively.
To figure out which devices in your organization are affected, you can use the reporting tools in Microsoft Intune. This is like checking a maintenance log to see which cars are due for service or need upgrades. By doing this, you can plan ahead and ensure all your devices remain compliant and secure.
In summary, just as you would keep your fleet of cars up to date with the latest safety and performance standards, it's important to keep your devices updated with the latest software to ensure they continue to work effectively with Microsoft Intune.
** AI generated content. This information must be reviewed before use.
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