check before: 2025-07-04
Product:
Microsoft 365 for the web, Outlook, Teams, Visio
Platform:
Developer, Online, Web, World tenant
Status:
Change type:
Feature update, Admin impact
Links:
Details:
Summary:
Microsoft products will transition to the cloud.microsoft domain by June 2025. This change aims to unify and secure Microsoft’s SaaS products. Users will be automatically redirected, and no action is required. Admins should educate users about the new domain and ensure network connections to *.cloud.microsoft are not blocked.
Details:
The cloud.microsoft domain was provisioned in early 2023 to provide a unified, trusted, and dedicated DNS domain space to host Microsoft's first-party authenticated SaaS products and experiences. This post is to inform admins that the following Microsoft products and scenarios are now available at the cloud.microsoft domain, in parallel with the previous domains.
Microsoft Visio (https://visio.cloud.microsoft/)
[When this will happen:]
The services above are already available on cloud.microsoft, in parallel to their previous domains. You can expect the previous domains to be redirected to cloud.microsoft in the coming months.
Change Category:
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Scope:
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Release Phase:
Created:
2025-07-04
updated:
2025-07-04
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
Microsoft is transitioning its online services to a new domain, cloud.microsoft, by June 2025 to enhance security, with automatic redirection for users and a need for IT managers to ensure compatibility and update references to the new domain.
Direct effects for Operations**
User Confusion
Users may be confused by the new cloud.microsoft domain, especially if they are accustomed to the previous domains. This could lead to uncertainty about accessing services and potential disruptions in workflow.
- roles: End Users, Support Staff
- references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-cloud-microsoft-a-unified-domain-for-microsoft-365/ba-p/3804961
Blocked Access
If network configurations do not allow connections to the new cloud.microsoft domain, users may experience access issues to Microsoft services, leading to interruptions in their work.
- roles: Network Administrators, End Users
- references: https://learn.microsoft.com/microsoft-365/enterprise/urls-and-ip-address-ranges
Incompatibility of In-House Apps
In-house applications that rely on the old domain may become incompatible if not updated, resulting in functionality loss and user frustration.
- roles: Developers, End Users
- references: https://devblogs.microsoft.com/microsoft365dev/action-required-ensure-your-microsoft-teams-apps-are-ready-for-upcoming-domain-changes/
Outdated Documentation
Existing documentation and resources referencing the old domain may mislead users, causing confusion and inefficiencies in accessing services.
- roles: Content Managers, End Users
- references: https://support.microsoft.com/en-us/office/what-is-cloud-microsoft-7ba4c8b9-d062-4444-84a5-fca6c3006d2b
Security Concerns
Users may be wary of the new domain due to lack of familiarity, potentially leading to hesitance in using the services, which could impact productivity.
- roles: End Users, IT Security Staff
- references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-cloud-microsoft-a-unified-domain-for-microsoft-365/ba-p/3804961
Configutation Options**
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Opportunities**
User Education and Training
With the transition to the cloud.microsoft domain, there is an opportunity to enhance user training programs focused on recognizing and using the new domain. This can improve user confidence and reduce confusion during the transition.
- next-steps: Develop a training module that includes information about the new domain, its benefits, and how to recognize it in communications. Schedule training sessions and create informational materials for distribution.
- roles: IT Administrators, Training Coordinators, End Users
- references: https://support.microsoft.com/en-us/office/what-is-cloud-microsoft-7ba4c8b9-d062-4444-84a5-fca6c3006d2b" target="_blank" rel="nofollow noopener noreferrer">https://support.microsoft.com/en-us/office/what-is-cloud-microsoft-7ba4c8b9-d062-4444-84a5-fca6c3006d2b, https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-cloud-microsoft-a-unified-domain-for-microsoft-365/ba-p/3804961
" target="_blank" rel="nofollow noopener noreferrer">https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-cloud-microsoft-a-unified-domain-for-microsoft-365/ba-p/3804961
Network Configuration Review
Ensuring that connections to *.cloud.microsoft are not blocked presents an opportunity to conduct a comprehensive review of network configurations. This can lead to improved network performance and security.
- next-steps: Audit current network configurations to confirm compliance with Microsoftâs guidance on domain access. Implement necessary changes to ensure seamless access to the new domain while maintaining security protocols.
- roles: Network Administrators, IT Security Officers
- references: https://learn.microsoft.com/microsoft-365/enterprise/urls-and-ip-address-ranges, https://devblogs.microsoft.com/microsoft365dev/action-required-ensure-your-microsoft-teams-apps-are-ready-for-upcoming-domain-changes/
Update Internal Resources
Updating internal resources that reference the old domain will help maintain clarity and reduce user confusion. This is an opportunity to streamline internal documentation and resources across the organization.
- next-steps: Identify all internal documents, tools, and resources that reference the old domain. Create a project plan to update these resources to reflect the new cloud.microsoft domain and communicate changes to all users.
- roles: Content Managers, IT Administrators, Communications Teams
- references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-cloud-microsoft-a-unified-domain-for-microsoft-365/ba-p/3804961, https://support.microsoft.com/en-us/office/what-is-cloud-microsoft-7ba4c8b9-d062-4444-84a5-fca6c3006d2b" target="_blank" rel="nofollow noopener noreferrer">https://support.microsoft.com/en-us/office/what-is-cloud-microsoft-7ba4c8b9-d062-4444-84a5-fca6c3006d2b
Potentional Risks**
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IT Security**
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explanation for non-techies**
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