check before: 2025-09-30
Product:
Entra
Platform:
Online, US Instances, World tenant
Status:
Change type:
Feature update, User impact
Links:
Details:
Summary:
Microsoft Entra is updating the default sign-in background for Work or School accounts to align with Microsoft's Fluent design language. This visual update will roll out from late September to early October 2025. No action is required, but internal documentation and help desks should be updated to reduce confusion.
Details:
We're updating the default background image on Microsoft Entra sign-in screens for Work or School accounts. This visual refresh is designed to reduce distractions, improve focus during sign-in, and align with Microsoft's modern Fluent design language, creating a more consistent and trusted authentication experience across Microsoft services.
[When this will happen:]
General Availability (Worldwide, GCC, GCCH, and DoD): We will begin rolling out late September 2025 and expect to complete by early October 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2025-07-04
updated:
2025-07-04
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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Pictures
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summary for non-techies**
Microsoft Entra is updating the default background image for Work or School account sign-in screens to align with Microsoft's Fluent design language, automatically applying this visual change globally from late September to early October 2025, while allowing organizations with custom backgrounds to retain their designs.
Direct effects for Operations**
Visual Distraction During Sign-In
The new default sign-in background may distract users who are accustomed to the previous background, potentially leading to confusion during the authentication process.
- roles: End Users, Help Desk Staff
- references: https://learn.microsoft.com/entra/fundamentals/whats-new#general-availability--update-to-microsoft-entra-work-or-school-default-background-image, https://microsoft.design/articles/four-principles-for-the-future-of-design/
Increased Help Desk Queries
Without prior communication about the visual change, users may contact help desks for clarification, leading to increased workload and response times for support staff.
- roles: Help Desk Staff, IT Support Managers
- references: https://learn.microsoft.com/entra/fundamentals/how-to-customize-branding, https://aka.ms/entradefaultbackground
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 3 days ago
