MC1103608 – Microsoft Entra ID: Change in guest authentication experience for B2B collaboration

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check before: 2025-07-01

Product:

Entra

Platform:

Online, US Instances, World tenant

Status:

Change type:

Feature update, User impact, Admin impact

Links:

Details:

Summary:
Microsoft Entra ID will update the guest authentication experience for B2B collaboration starting July 2025, completing by December 2025. Guest users will sign in via their home organization’s sign-in page, enhancing usability and reducing confusion. No administrative action is required, but review your B2B configuration.

Details:
This message only applies to tenants that use B2B (business-to-business) collaboration.
We will start rolling out an update to the authentication experience for guest users signing in to your tenant for collaboration via Microsoft Entra ID B2B collaboration.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out early July 2025 and expect to complete by late December 2025.

Change Category:
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Scope:
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Release Phase:

Created:
2025-06-26

updated:
2025-06-26

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

Microsoft is updating guest user authentication in Microsoft Entra ID, allowing guest users to first enter their email on the host's sign-in page and then be redirected to their own organization's familiar sign-in page, with the rollout starting in July 2025 and completing by December 2025.

Direct effects for Operations**

User Confusion During Sign-In
Without preparation, guest users may be confused about the sign-in process, leading to increased support requests and potential delays in collaboration.
   - roles: IT Support, End Users
   - references: https://techcommunity.microsoft.com/t5/microsoft-entra-blog/microsoft-entra-id-change-in-guest-authentication-experience-for/ba-p/3851230

Increased Support Load
The change may lead to a spike in support tickets as users encounter issues with the new sign-in process, impacting IT resources.
   - roles: IT Support, System Administrators
   - references: https://techcommunity.microsoft.com/t5/microsoft-entra-blog/microsoft-entra-id-change-in-guest-authentication-experience-for/ba-p/3851230

Documentation Gaps
If organizations do not update their documentation in advance, users may lack guidance on the new sign-in process, leading to frustration and inefficiency.
   - roles: IT Support, End Users
   - references: https://techcommunity.microsoft.com/t5/microsoft-entra-blog/microsoft-entra-id-change-in-guest-authentication-experience-for/ba-p/3851230

Configutation Options**

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Opportunities**

Improved User Experience for Guest Access
The new guest authentication experience allows users to authenticate through their home organization's sign-in page, which enhances usability and reduces confusion. This change can lead to higher satisfaction and engagement from guest users, making collaboration smoother and more efficient.
   - next-steps: Communicate the upcoming changes to all stakeholders and guest users. Update internal documentation to reflect the new authentication process and provide training sessions to familiarize users with the new experience.
   - roles: IT Administrators, User Experience Designers, Collaboration Managers
   - references: https://techcommunity.microsoft.com/t5/security-compliance-identity/microsoft-entra-id-b2b-collaboration-guest-authentication/ba-p/3761630

Streamlined B2B Collaboration Management
With the new authentication experience, organizations can streamline the management of guest accounts by reducing the number of authentication-related issues. This can lead to decreased support requests and administrative overhead, allowing IT teams to focus on other critical tasks.
   - next-steps: Assess current B2B collaboration configurations and identify areas for improvement. Implement monitoring tools to track guest user experiences and gather feedback for continuous improvement.
   - roles: IT Support Teams, Security Officers, Operations Managers
   - references: https://techcommunity.microsoft.com/t5/security-compliance-identity/microsoft-entra-id-b2b-collaboration-guest-authentication/ba-p/3761630

Enhanced Security Posture
By redirecting guest users to their home organization's sign-in page, the new authentication method adds an extra layer of security, as users are more likely to recognize and trust their own organization's sign-in process. This can reduce the risk of phishing attacks and unauthorized access.
   - next-steps: Review and update security policies to align with the new authentication process. Conduct training sessions for IT staff on potential security implications and best practices for managing guest access.
   - roles: Security Analysts, Compliance Officers, IT Managers
   - references: https://techcommunity.microsoft.com/t5/security-compliance-identity/microsoft-entra-id-b2b-collaboration-guest-authentication/ba-p/3761630

Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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