check before: 2025-06-23
Product:
Office 365 general
Platform:
Online, World tenant
Status:
Change type:
New feature
Links:
Details:
We are announcing an enhancement to reduce the system downtime while processing customer-managed keys which will start to roll out on June 23, 2025 and reach global availability on July 7, 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2025-06-24
updated:
2025-06-24
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
The new enhancement to the Power Platform's customer-managed key process allows digital environments to remain online and operational during the encryption process, significantly reducing downtime by securing critical parts first.
Direct effects for Operations**
System Downtime Reduction
Without proper preparation, users may experience confusion and frustration due to unexpected system downtime during the transition to the new key processing method, potentially leading to decreased productivity.
- roles: End Users, IT Support Staff
- references: https://aka.ms/11156
Data Encryption Process
If the change is implemented without adequate communication, users may not understand the new 'Encrypting - online' status, leading to concerns about data security and trust in the system.
- roles: Data Analysts, Compliance Officers
- references: https://aka.ms/11156
User Experience
The change may lead to a temporary disruption in user experience if users are not informed about the new process, resulting in potential delays in accessing critical services during the transition period.
- roles: Business Users, System Administrators
- references: https://aka.ms/11156
Configutation Options**
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Opportunities**
Improved User Experience During Key Management
With the new streamlined process, users can continue to access the environment while the encryption is ongoing, reducing frustration and improving productivity. This ensures that business operations can continue without significant interruptions, leading to better overall user satisfaction.
- next-steps: Communicate the new process to all users and provide training on how to manage customer-managed keys effectively during the encryption process.
- roles: IT Administrators, End Users, Business Analysts
- references: https://aka.ms/11156
Enhanced IT Operations Efficiency
By reducing system downtime, IT teams can better manage their resources and respond to user needs more quickly. This allows for more efficient use of IT staff time, as they can focus on other critical tasks rather than managing prolonged downtimes.
- next-steps: Evaluate the impact of reduced downtime on IT operations and adjust resource allocation accordingly to maximize efficiency.
- roles: IT Managers, System Administrators
- references: https://aka.ms/11156
Potential for Cost Savings through Reduced Downtime
Although cost savings is a minor priority, the reduction in system downtime can lead to decreased operational costs related to lost productivity and potential revenue loss during downtimes. This can contribute to overall financial efficiency for the organization.
- next-steps: Monitor downtime metrics before and after the implementation to quantify cost savings and report findings to management for potential budget reallocations.
- roles: Finance Managers, IT Managers
- references: https://aka.ms/11156
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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