check before: 2025-06-23
Product:
Copilot, Microsoft 365 admin center, Microsoft 365 Apps, Microsoft 365 Copilot, Teams
Platform:
Online, World tenant
Status:
Change type:
New feature, User impact, Admin impact
Links:
Details:
Summary:
Microsoft 365 Copilot Chat will be accessible from the Teams chat list for users without a Copilot license starting June 30, 2025. This new entry point simplifies navigation without changing default pinning behavior. No action is required, but informing users about this update is recommended.
Details:
We're introducing a new entry point for Copilot Chat in Microsoft Teams to simplify navigation and enhance the user experience. This update applies only to users who do not have a Microsoft 365 Copilot license.
[When this will happen:]
Public Preview: June 23 - June 26, 2025
General Availability (Worldwide): June 30 - July 7, 2025
Change Category:
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Scope:
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Release Phase:
Created:
2025-06-19
updated:
2025-06-19
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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Pictures
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summary for non-techies**
Microsoft is introducing a shortcut for easier access to Copilot Chat in Teams, appearing at the top of the chat list for users without a Microsoft 365 Copilot license starting June 30, 2025, without altering existing pinning settings.
Direct effects for Operations**
User Confusion
Users may be confused about the new entry point for Copilot Chat, leading to potential misuse or underutilization of the feature.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2025/06/30/microsoft-365-copilot-chat-now-easily-accessible-from-the-teams-chat-list/
Increased Support Requests
The introduction of a new shortcut may lead to an increase in support requests as users seek assistance with the new feature.
- roles: Support Staff, IT Administrators
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2025/06/30/microsoft-365-copilot-chat-now-easily-accessible-from-the-teams-chat-list/
Training Needs
Users may require additional training to effectively utilize the new Copilot Chat feature, impacting productivity during the transition period.
- roles: End Users, Training Coordinators
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2025/06/30/microsoft-365-copilot-chat-now-easily-accessible-from-the-teams-chat-list/
Configutation Options**
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Opportunities**
Enhanced User Training and Adoption Programs
With the introduction of a new entry point for Copilot Chat in Teams, there's an opportunity to develop comprehensive training programs that educate users on how to effectively utilize this feature. This could enhance user experience and productivity by ensuring users are aware of the capabilities of Copilot Chat.
- next-steps: Create a training schedule and materials, including webinars and tutorials, to demonstrate the features of Copilot Chat. Gather feedback from users to refine the training content.
- roles: IT Administrators, Training Coordinators, Team Leaders
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/06/30/introducing-microsoft-365-copilot-chat-in-teams/
User Feedback Mechanism
Implementing a feedback mechanism for users to share their experiences with the new Copilot Chat feature can provide valuable insights into its effectiveness and areas for improvement. This could lead to iterative enhancements based on real user input.
- next-steps: Set up a feedback form within Teams or through an external platform, and encourage users to provide their thoughts on Copilot Chat. Analyze feedback regularly to identify trends and areas for improvement.
- roles: Product Managers, User Experience Researchers, IT Support
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/06/30/introducing-microsoft-365-copilot-chat-in-teams/
Integration with Existing Tools and Workflows
Exploring how Copilot Chat can be integrated with other tools and workflows within Microsoft 365 could streamline processes and improve overall efficiency. This could lead to a more cohesive user experience across the platform.
- next-steps: Assess current workflows and identify areas where Copilot Chat can add value. Collaborate with teams to pilot integrations and measure their impact on productivity.
- roles: Business Analysts, Process Improvement Teams, IT Developers
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/06/30/introducing-microsoft-365-copilot-chat-in-teams/
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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