check before: 2025-06-18
Product:
Intune, Microsoft 365 admin center
Platform:
iOS, mobile, Online, World tenant
Status:
Change type:
User impact, Admin impact, Retirement
Links:
Details:
Summary:
Intune will require iOS/iPadOS 17 and higher later this year, following the release of iOS/iPadOS 26. Organizations should check device compatibility and update accordingly. Userless devices enrolled through ADE will have specific support changes. Use Intune reporting to identify affected devices and manage OS versions.
Details:
Later this year, we expect iOS 26 and iPadOS 26 to be released by Apple. Microsoft Intune, including the Intune Company Portal and Intune app protection policies (APP, also known as MAM), will require iOS/iPadOS 17 and higher shortly after the iOS/iPadOS 26 release.
Change Category:
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Scope:
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Release Phase:
Created:
2025-06-18
updated:
2025-06-18
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS workload name
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summary for non-techies**
Apple is expected to release iOS 26 and iPadOS 26, and Microsoft Intune will require devices to have at least iOS 17 or iPadOS 17 to function properly, necessitating organizations to update their devices to these versions to ensure compatibility and security.
Direct effects for Operations**
Device Compatibility Issues
Devices that cannot upgrade to iOS/iPadOS 17 will be unsupported, leading to potential loss of access to Intune services and applications.
- roles: IT Administrator, End User
- references: https://learn.microsoft.com/intune/intune-service/fundamentals/manage-os-versions, https://support.apple.com/guide/ipad/ipad-models-compatible-with-ipados-17-ipad213a25b2/17.0/ipados/17.0
Increased Support Requests
Users may experience issues with unsupported devices, leading to a surge in support requests and increased workload for IT support teams.
- roles: Help Desk Technician, IT Administrator
- references: https://learn.microsoft.com/intune/intune-service/fundamentals/manage-os-versions, https://aka.ms/ADE_userless_support
User Experience Degradation
Users with unsupported devices may face degraded performance or inability to use essential applications, impacting productivity.
- roles: End User, IT Administrator
- references: https://learn.microsoft.com/intune/intune-service/fundamentals/manage-os-versions, https://support.apple.com/guide/iphone/iphone-models-compatible-with-ios-17-iphe3fa5df43/17.0/ios/17.0
Compliance Risks
Devices not meeting the minimum OS requirements may lead to compliance issues with organizational policies, risking data security.
- roles: Compliance Officer, IT Administrator
- references: https://learn.microsoft.com/intune/intune-service/fundamentals/manage-os-versions, https://aka.ms/ADE_userless_support
Training and Awareness Needs
Staff may require additional training to manage the transition to the new OS requirements, leading to resource allocation for training sessions.
- roles: IT Administrator, Training Coordinator
- references: https://learn.microsoft.com/intune/intune-service/fundamentals/manage-os-versions, https://aka.ms/ADE_userless_support
Configutation Options**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 3 weeks ago
