MC1097219 – Plan for Change: Intune moving to support macOS 14 and higher later this year

Intune Icon

check before: 2025-06-18

Product:

Intune

Platform:

iOS, Online, World tenant

Status:

Change type:

User impact, Admin impact, Retirement

Links:

Details:

Summary:
Intune will support macOS 14 and higher later this year, following the release of macOS Tahoe 26. Existing enrolled devices on macOS 13.x or below will remain enrolled, but new devices running these versions cannot enroll. Organizations should check Intune reporting and request users to upgrade their devices.

Details:
Later this year, we expect macOS Tahoe 26 to be released by Apple. Microsoft Intune, the Company Portal app and the Intune MDM agent will be moving to support macOS 14 (Sonoma) and later. Since the Company Portal app for iOS and macOS are a unified app, this change will occur shortly after the release of macOS 26. This does not affect existing enrolled devices.

Change Category:
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Scope:
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Release Phase:

Created:
2025-06-18

updated:
2025-06-18

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

Microsoft Intune will only support macOS 14 and newer for managing new devices, so organizations should identify devices still on macOS 13 or older and plan upgrades to ensure continued management capabilities.

Direct effects for Operations**

Inability to Enroll New Devices
New devices running macOS 13.x or below will not be able to enroll in Intune, limiting the organization's ability to manage these devices effectively.
   - roles: IT Administrator, End User
   - references: https://aka.ms/Intune/macOS/ADE-DE-support, https://support.apple.com/105113

User Experience Degradation
Users with devices on unsupported macOS versions may experience issues with accessing company resources, leading to frustration and decreased productivity.
   - roles: End User, Help Desk Support
   - references: https://aka.ms/Intune/macOS/ADE-DE-support, https://support.apple.com/105113

Increased Support Requests
The change may lead to a surge in support requests from users unable to enroll new devices or facing issues with existing devices, straining IT resources.
   - roles: Help Desk Support, IT Administrator
   - references: https://aka.ms/Intune/macOS/ADE-DE-support, https://support.apple.com/105113

Compliance Risks
Devices running unsupported macOS versions may not comply with organizational security policies, increasing the risk of data breaches or security incidents.
   - roles: Compliance Officer, IT Administrator
   - references: https://aka.ms/Intune/macOS/ADE-DE-support, https://support.apple.com/105113

Operational Disruption
The inability to manage new devices effectively may disrupt business operations, particularly if critical applications require updated OS versions.
   - roles: IT Administrator, Business Unit Manager
   - references: https://aka.ms/Intune/macOS/ADE-DE-support, https://support.apple.com/105113

Configutation Options**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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Last updated 3 weeks ago

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