check before: 2025-06-01
Product:
Microsoft Viva, Microsoft Viva Engage
Platform:
Developer, Online, World tenant
Status:
Change type:
Feature update, User impact, Admin impact
Links:
Details:
Summary:
Microsoft Viva Engage will update certain activity icons to a standard neutral placeholder icon for a subset of API-driven activities. This visual-only change will roll out from late June to early July 2025 and requires no action from users or admins. Notify users about this update if needed.
Details:
Coming soon for Microsoft Viva Engage: To enhance platform security and ensure a consistent user experience, Microsoft Viva will replace certain legacy icons in activity streams with a standard neutral placeholder icon. This change applies to a subset of API-driven activities that previously rendered unique icons.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out late June 2025 and expect to complete by early July 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2025-06-17
updated:
2025-06-17
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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summary for non-techies**
Microsoft Viva Engage is updating certain activity icons to a standard neutral placeholder icon for enhanced security and consistency, with the change occurring automatically between late June and early July 2025, requiring no action from users or administrators.
Direct effects for Operations**
Visual Consistency
The update will standardize icons across the platform, which may confuse users who are accustomed to unique icons for specific activities, potentially leading to a temporary decrease in user satisfaction and engagement.
- roles: End Users, Community Managers
- references: https://techcommunity.microsoft.com/blog/viva_engage_blog/embracing-a-fully-modern-viva-engage-experience/4403008
User Experience
Users may experience a lack of clarity regarding the nature of activities due to the neutral placeholder icons, which could hinder their ability to quickly identify and differentiate between activity types.
- roles: End Users, Content Creators
- references: https://techcommunity.microsoft.com/blog/viva_engage_blog/embracing-a-fully-modern-viva-engage-experience/4403008
Change Management
Without prior notification, users may be unprepared for the visual changes, leading to confusion and potential frustration as they adapt to the new iconography.
- roles: End Users, IT Support Staff
- references: https://techcommunity.microsoft.com/blog/viva_engage_blog/embracing-a-fully-modern-viva-engage-experience/4403008
Configutation Options**
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Opportunities**
Enhanced User Experience through Consistent Visuals
By standardizing the activity icons to a neutral placeholder, users will benefit from a cleaner and more uniform interface, which can reduce cognitive load and improve navigation within the platform. This consistency helps users quickly identify and understand activity types without confusion.
- next-steps: Conduct user feedback sessions post-rollout to assess the impact of the new icons on user experience. Gather insights on whether the changes meet user expectations and identify any areas for further improvement.
- roles: UX Designers, Product Managers, End Users
- references: https://techcommunity.microsoft.com/blog/viva_engage_blog/embracing-a-fully-modern-viva_engage_experience/4403008
Improved IT Operations through Simplified Icon Management
The transition to a standard icon for various activities can simplify the management of visual assets within the IT department. It reduces the need for maintaining multiple icons and streamlines updates, leading to more efficient IT operations and reduced overhead in managing visual assets.
- next-steps: Evaluate the current icon management process and develop a streamlined approach that incorporates the new standard icons. Document the changes and train IT staff on the new processes to ensure smooth operations.
- roles: IT Administrators, Graphic Designers, Operations Managers
- references: https://techcommunity.microsoft.com/blog/viva_engage_blog/embracing-a-fully-modern-viva_engage_experience/4403008
Potential for Cost Savings through Reduced Customization
With the implementation of standard icons, the need for custom icon development and updates may decrease, potentially leading to cost savings in design and development resources. This could allow for reallocation of budget towards other IT enhancements or user experience initiatives.
- next-steps: Analyze the current budget allocation for icon design and maintenance. Identify areas where costs can be reduced and propose a reallocation plan to invest in user experience improvements or other IT services.
- roles: Finance Managers, IT Budget Analysts, Project Managers
- references: https://techcommunity.microsoft.com/blog/viva_engage_blog/embracing-a-fully-modern-viva_engage_experience/4403008
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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