check before: 2025-06-11
Product:
Microsoft 365 Apps
Platform:
Online, World tenant
Status:
Change type:
Feature update
Links:
Details:
We've released updates to the following update channel for Microsoft 365 Apps:
Semi-Annual Enterprise Channel
[When this will happen:]
We'll be gradually rolling out this update of Microsoft 365 Apps to users on that update channel starting June 11th, 2025 (PST).
Change Category:
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Scope:
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Release Phase:
Created:
2025-06-12
updated:
2025-06-12
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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More Info URL
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summary for non-techies**
Starting June 11th, 2025, Microsoft 365 Apps will receive updates via the Semi-Annual Enterprise Channel, which can be installed automatically or manually, with detailed release notes available online.
Direct effects for Operations**
Compatibility Issues
Users may experience compatibility issues with existing documents or applications if the update introduces changes that are not backward compatible.
- roles: End Users, IT Support
- references: https://www.techrepublic.com/article/what-to-know-about-microsoft-365-updates/
User Experience Disruption
The update may change user interface elements or features, leading to confusion and decreased productivity as users adapt to the new layout or functionalities.
- roles: End Users, Training Coordinators
- references: https://www.zdnet.com/article/microsoft-365-users-should-prepare-for-changes-in-their-apps/
Increased Support Tickets
Following the update, there may be a surge in support tickets as users encounter issues or require assistance with new features, straining IT resources.
- roles: IT Support, Help Desk Staff
- references: https://www.forbes.com/sites/bernardmarr/2021/06/14/the-impact-of-software-updates-on-it-support-teams/?sh=5c1c1c4e1c3e
Configutation Options**
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Opportunities**
Enhanced User Training Programs
Implementing structured training programs focused on new features and updates in Microsoft 365 can improve user proficiency and satisfaction. This would help users fully leverage the capabilities of the updated apps, enhancing productivity and collaboration.
- next-steps: Develop training materials and schedule sessions for different user groups. Consider utilizing online platforms for wider reach.
- roles: Training Coordinator, IT Support, Department Managers
- references: https://www.microsoft.com/en-us/microsoft-365/training, https://www.linkedin.com/learning/topics/microsoft-365
Centralized Update Management
Adopting a centralized management system for Microsoft 365 updates can streamline the update process, reduce administrative overhead, and ensure compliance across all departments. This will enhance IT operations efficiency and minimize the risk of inconsistent software versions.
- next-steps: Evaluate and implement a centralized management tool that integrates with Microsoft 365, such as Microsoft Endpoint Manager or similar solutions.
- roles: IT Administrator, Compliance Officer, Operations Manager
- references: https://docs.microsoft.com/en-us/mem/endpoint-manager-admin-console, https://techcommunity.microsoft.com/t5/microsoft-endpoint-manager-blog/introducing-the-new-intune-portal/ba-p/2173304
Feedback Loop for Continuous Improvement
Establishing a feedback mechanism for users to report their experiences with the updates can provide valuable insights for IT. This will allow for proactive adjustments and improvements in IT services and support, enhancing overall user experience.
- next-steps: Create a survey or feedback form that is distributed post-update, and analyze the results to identify areas for improvement.
- roles: User Experience Researcher, IT Support, Project Manager
- references: https://www.surveymonkey.com/mp/feedback-surveys/, https://www.qualtrics.com/experience-management/brand/feedback-loops/
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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