check before: 2025-06-01
Product:
Copilot, Exchange, Microsoft 365 Apps, Microsoft 365 Copilot, Outlook
Platform:
Android, iOS, Online, World tenant
Status:
In development
Change type:
New feature, User impact, Admin impact
Links:
Details:
Summary:
Microsoft Outlook for iOS/Android introduces a new priority view highlighting important emails and those needing replies, available from late June 2025 to late December 2025. A Microsoft 365 Copilot license is required. Users can enable this feature in Outlook settings and customize the view. No admin action is needed.
Details:
In Microsoft Outlook for iOS/Android, the new priority view will help users find what's important in their Inbox by highlighting high priority emails and ones that need a reply.
A Microsoft 365 Copilot license is required to use this feature.
This message is associated with Microsoft 365 Roadmap ID 495261.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out late June 2025 and expect to complete by late December 2025.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-06-07
updated:
2025-06-07
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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linked item details
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summary for non-techies**
Microsoft Outlook's new feature for iOS and Android, available from late June 2025 and fully rolled out by December 2025, uses Copilot to help users prioritize emails by highlighting important messages and those needing replies, requiring a Microsoft 365 Copilot license to activate.
Direct effects for Operations**
User Experience Disruption
Users may experience confusion or frustration due to the sudden introduction of a new email prioritization feature without prior training or documentation, leading to potential mismanagement of important emails.
- roles: End Users, Support Staff
- references: https://support.microsoft.com/topic/prioritize-my-inbox-65e37040-2c90-4ee3-86d9-e95d5ba0e3cb, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=495261
Increased Support Requests
The rollout of the new feature may lead to an increase in support requests as users seek assistance in understanding and utilizing the new priority view, impacting IT support resources.
- roles: IT Support, Helpdesk Staff
- references: https://support.microsoft.com/topic/prioritize-my-inbox-65e37040-2c90-4ee3-86d9-e95d5ba0e3cb, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=495261
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 weeks ago
