MC1088731 – Microsoft Purview | Data Loss Prevention: Restrict Microsoft 365 Copilot from processing emails with sensitivity labels

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check before: 2025-06-01

Product:

Copilot, Microsoft 365 Copilot, Purview Communication Compliance, Purview Data Loss Prevention, Purview Information Protection, SharePoint

Platform:

Online, Web, World tenant

Status:

In development

Change type:

New feature, User impact, Admin impact

Links:

489221

Details:

Summary:
Microsoft Purview Data Loss Prevention will soon prevent Microsoft 365 Copilot from processing emails with sensitivity labels, effective for emails sent on or after January 1, 2025. The public preview starts in June 2025, with general availability in August 2025. No admin action is required before the rollout.

Details:
Microsoft Purview Data Loss Prevention (DLP) will soon extend to preventing Microsoft 365 Copilot from processing emails with sensitivity labels. This feature will allow existing or new DLP policies to provide detection of sensitivity labels in emails as enterprise grounding data and restrict access of the labeled emails in Microsoft 365 Copilot chat experiences. This feature only works for emails sent on or after January 1, 2025.
The preview does not support alerts, audit records, and policy simulation.
A Microsoft 365 Copilot license is NOT required to access this feature.
This message is associated with Microsoft 365 Roadmap ID 489221.
[When this will happen:]
Public Preview: We will begin rolling out early June 2025 and expect to complete by late June 2025.
General Availability (Worldwide): We will begin rolling out early August 2025 and expect to complete by late August 2025.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2025-06-06

updated:
2025-06-06

Public Preview Start Date

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Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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Pictures

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summary for non-techies**

Starting in 2025, Microsoft 365 Copilot will not be able to access emails marked with sensitivity labels, ensuring that only authorized users can view sensitive content, and this change will automatically integrate with existing organizational policies.

Direct effects for Operations**

Restriction of Email Processing
Microsoft 365 Copilot will not be able to process emails with sensitivity labels, potentially limiting user access to important information.
   - roles: End Users, Compliance Officers
   - references: https://learn.microsoft.com/purview/dlp-learn-about-dlp?view=o365-worldwide, https://learn.microsoft.com/purview/dlp-microsoft365-copilot-location-learn-about, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=489221

User Experience Impact
Users may experience disruptions in their workflow as they will not be able to utilize Copilot for emails that are sensitive, leading to potential delays in communication.
   - roles: End Users, IT Support Staff
   - references: https://learn.microsoft.com/purview/dlp-learn-about-dlp?view=o365-worldwide, https://learn.microsoft.com/purview/dlp-microsoft365-copilot-location-learn-about, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=489221

Lack of Alerts and Audit Records
The new feature does not support alerts or audit records, which may hinder the ability to track compliance and data loss incidents effectively.
   - roles: Compliance Officers, Data Protection Officers
   - references: https://learn.microsoft.com/purview/dlp-learn-about-dlp?view=o365-worldwide, https://learn.microsoft.com/purview/dlp-microsoft365-copilot-location-learn-about, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=489221

Configutation Options**

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Opportunities**

Enhanced Data Security and Compliance
Implementing DLP policies that restrict Microsoft 365 Copilot from processing sensitive emails enhances data security and ensures compliance with regulations. This minimizes the risk of data breaches and protects sensitive information.
   - next-steps: Review and update existing DLP policies to include Microsoft 365 Copilot restrictions. Conduct training sessions for staff on the importance of data sensitivity and compliance measures.
   - roles: Compliance Officer, IT Security Manager, Data Protection Officer
   - references: https://learn.microsoft.com/purview/dlp-learn-about-dlp?view=o365-worldwide, https://learn.microsoft.com/purview/dlp-microsoft365-copilot-location-learn-about

Improved User Awareness and Training
With the introduction of DLP policies, users need to be informed about the implications of sensitivity labels on their emails. This can lead to better practices in handling sensitive information.
   - next-steps: Create communication plans to notify users about the changes. Develop training materials that explain sensitivity labels and their importance.
   - roles: HR Manager, Training Coordinator, IT Support
   - references: https://learn.microsoft.com/purview/dlp-learn-about-dlp?view=o365-worldwide, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=489221

Streamlined IT Administrative Tasks
The automatic extension of existing DLP policies to include new Copilot restrictions reduces the need for manual updates, streamlining IT administrative tasks and allowing IT teams to focus on other critical areas.
   - next-steps: Audit current DLP policies to ensure they are correctly configured. Document the automatic updates for internal records and prepare for potential troubleshooting.
   - roles: IT Administrator, System Administrator, Compliance Manager
   - references: https://learn.microsoft.com/purview/dlp-learn-about-dlp?view=o365-worldwide, https://learn.microsoft.com/purview/dlp-microsoft365-copilot-location-learn-about

Potentional Risks**

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Data Protection**

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IT Security**

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Hypothetical Work Council Statement**

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DPIA Draft**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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