check before: 2025-06-03
Product:
Microsoft 365 Apps
Platform:
Online, World tenant
Status:
Change type:
Feature update
Links:
Details:
We've released updates to the following update channel for Microsoft 365 Apps:
Current Channel
[When this will happen:]
We'll be gradually rolling out this update of Microsoft 365 Apps to users on that update channel starting June 3rd, 2025 (PST).
Change Category:
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Scope:
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Release Phase:
Created:
2025-06-04
updated:
2025-06-04
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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More Info URL
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summary for non-techies**
Microsoft 365 Apps will receive an update for Current Channel users starting June 3rd, 2025, with automatic updates available or manual download and deployment options.
Direct effects for Operations**
Compatibility Issues
Users may experience compatibility issues with existing documents or applications if the update introduces changes that are not backward compatible.
- roles: End Users, IT Support
- references: https://www.techrepublic.com/article/what-to-know-about-microsoft-365-updates/
User Experience Disruption
Unexpected changes in user interface or functionality can lead to confusion and decreased productivity among users who are not prepared for the update.
- roles: End Users, Training Coordinators
- references: https://www.forbes.com/sites/bernardmarr/2021/03/01/the-importance-of-user-experience-in-software-updates/?sh=5c1b1c1e7c3b
Increased Support Tickets
The update may lead to an increase in support tickets as users encounter issues or require assistance with new features or changes.
- roles: IT Support, Help Desk Staff
- references: https://www.zdnet.com/article/how-to-manage-it-support-tickets/
Configutation Options**
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Opportunities**
Enhanced User Training for New Features
With the rollout of updates, providing targeted training sessions on new features can significantly improve user adoption and productivity. Tailored training can help users leverage the latest functionalities, thereby enhancing their overall experience with Microsoft 365 Apps.
- next-steps: Organize training sessions or webinars for different user groups, focusing on new features introduced in the updates. Utilize internal resources or external training providers for comprehensive coverage.
- roles: Training Coordinator, IT Support, Department Managers
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/01/12/5-tips-to-help-your-team-get-the-most-out-of-microsoft-365/
Feedback Mechanism for Continuous Improvement
Implementing a structured feedback mechanism post-update can help IT understand user challenges and areas for improvement. This can lead to better alignment of IT services with user needs and proactive issue resolution.
- next-steps: Create a survey or feedback form that users can fill out after the update. Analyze the feedback regularly to identify common issues or feature requests and address them in future updates or training.
- roles: IT Manager, User Experience Designer, Product Owner
- references: https://www.forbes.com/sites/forbestechcouncil/2021/07/06/the-importance-of-user-feedback-in-product-development/
Streamlined Update Management Process
Establishing a more efficient process for managing updates can reduce downtime and improve user experience. This includes scheduling updates during off-peak hours and automating notifications to users about upcoming changes.
- next-steps: Review current update management processes and identify bottlenecks. Implement automation tools to schedule and notify users about updates, ensuring minimal disruption to their work.
- roles: IT Administrator, Operations Manager, Change Manager
- references: https://www.cio.com/article/351892/it-operations-7-best-practices-for-managing-software-updates.html
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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