check before: 2025-06-01
Product:
Copilot, Microsoft 365 Copilot, Teams
Platform:
Developer, Mac, Online, US Instances, Web, Windows Desktop, World tenant
Status:
Rolling out
Change type:
New feature, User impact, Admin impact
Links:
Details:
Summary:
Microsoft Teams is introducing interactive agents for meetings and 1-on-1 calls, allowing users to engage with agents privately or in groups with zero-state prompts and history support. This feature, requiring a Microsoft 365 Copilot license, will be available by default for Teams on Windows, Mac, and web. The rollout begins in June 2025.
Details:
Introducing a new feature that will bring interactive agents into Microsoft Teams meetings and 1-on-1 calls. Users will be able to engage with agents as a group or privately, with zero-state prompts and history support for seamless interactions. Before this rollout, only agents built on Microsoft Copilot can support sessions, which means they can remember the context of previous interactions in the same session, for more relevant responses. Custom agents do not yet have session support.
After this rollout, all agents from Microsoft 365 Copilot Chat and Microsoft Copilot Studio will be available for users in their meetings and calls. This feature will allow developers to invite colleagues to give feedback and securely test agents, without affecting sensitive data or production channels.
A Microsoft 365 Copilot license or a Microsoft 365 license is required to use this feature. As part of the Microsoft 365 SKUs, if users have access to declarative agents in Microsoft Copilot Chat, agents are available in their meetings and calls. No license is required for custom engine agents.
This message applies to Teams for Windows desktop, Teams for Mac desktop, and Teams for the web.
This message is associated with Microsoft 365 Roadmap ID 490564.
[When this will happen:]
Targeted Release: We began rolling out early June 2025 and expect to complete by mid-June 2025.
General Availability (Worldwide, GCCH): We will begin rolling out mid-June 2025 and expect to complete by late June 2025.
Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release
Created:
2025-06-04
updated:
2025-06-10
Public Preview Start Date
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Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
Microsoft Teams will introduce interactive agents in meetings and 1-on-1 calls, requiring a Microsoft 365 Copilot license, available by default on Teams for Windows, Mac, and the web starting June 2025, allowing users to access contextual information and support during conversations.
Direct effects for Operations**
User Confusion and Miscommunication
Without preparation, users may struggle to understand how to effectively interact with the new agents, leading to confusion during meetings and potential miscommunication.
- roles: End Users, Team Leaders
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=490564
Increased Support Requests
The introduction of interactive agents may lead to a spike in support requests from users unfamiliar with the new feature, impacting IT support resources.
- roles: IT Support Staff, Help Desk Agents
- references: https://learn.microsoft.com/microsoft-365/copilot/extensibility/agents-overview
Disruption of Meeting Flow
If users are not adequately prepared to use the new agents, it could disrupt the flow of meetings as users may take time to figure out how to engage with the agents, leading to delays.
- roles: Meeting Facilitators, Project Managers
- references: https://learn.microsoft.com/microsoft-365/copilot/extensibility/agents-overview
Configutation Options**
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Opportunities**
Enhanced Meeting Efficiency
The introduction of interactive agents can streamline meeting processes by providing real-time information and assistance, reducing the time spent on searching for data or clarifying details during discussions. This can lead to more productive meetings and quicker decision-making.
- next-steps: Identify key meeting processes that could benefit from agent assistance and pilot the feature with select teams to gather feedback and refine usage.
- roles: Project Managers, Team Leaders, Executives
- references: https://learn.microsoft.com/microsoft-365/collaboration/teams/interactive-agents-overview, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=490564
Improved User Experience in Collaboration
With agents that can remember context and provide tailored responses, users will experience more personalized and relevant interactions during meetings and calls, enhancing overall satisfaction and engagement.
- next-steps: Conduct user training sessions to familiarize employees with the new agents and gather feedback on their experiences to further improve the system.
- roles: Human Resources, Training Coordinators, IT Support
- references: https://learn.microsoft.com/microsoft-365/collaboration/teams/interactive-agents-overview, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=490564
Cost-effective Resource Utilization
By utilizing interactive agents, organizations can reduce the need for additional administrative resources, as agents can handle routine inquiries and tasks, freeing up staff for more strategic initiatives.
- next-steps: Analyze current administrative tasks that could be automated or streamlined using agents and develop a plan to implement these changes effectively.
- roles: Operations Managers, Finance Officers, IT Administrators
- references: https://learn.microsoft.com/microsoft-365/collaboration/teams/interactive-agents-overview, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=490564
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-06-10 | MC Last Updated | 06/04/2025 00:53:50 | 2025-06-09T23:59:10Z |
| 2025-06-10 | MC Feature Status | Feature Rollout Status Not Supported-; |
Last updated 2 weeks ago
