MC1087633 – Microsoft Viva Pulse: New question types including skip logic in surveys

Product:

Copilot, Microsoft 365 Copilot, Microsoft Viva, Teams, Workplace Analytics

Platform:

Android, iOS, Mac, Online, Teams And Surface Devices, TeamsAndSurfaceDevices, Web, Windows Desktop, World tenant

Status:

In development

Change type:

New feature, User impact, Admin impact

Links:

407640

Details:

Summary:
Microsoft Viva Pulse will introduce skip logic to surveys, allowing tailored and dynamic questions based on previous answers. This feature will be available for single-select multiple choice and rating scale questions. The rollout starts in early June 2025 and completes by late June 2025, with no admin action required.

Details:
Before this rollout, we do not support skip logic in Microsoft Viva Pulse surveys. We currently support rating scale questions, multiple choice questions, matrix, and ranking order questions in Pulse surveys.
After this rollout, users can add skip logic to single-select multiple choice and rating scale questions (without follow-ups) in Viva Pulse. With skip logic, a respondent's answer can determine which question they see next, for more tailored and dynamic surveys.
This message applies to Teams for Windows desktop, Teams for Mac desktop, Teams for the web, and Teams for iOS/Android.
Viva Pulse is available for users with a license for Microsoft Viva Suite, Viva Workplace Analytics and Employee Feedback, or for tenants who are using a Pulse admin-led trial. Users with a Microsoft 365 Copilot license may also be able to access Viva Pulse, if admins have enabled access using their Copilot subscription.
This message is associated with Microsoft 365 Roadmap ID 407640.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early June 2025 and expect to complete by late June 2025.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-06-04

updated:
2025-06-04

Task Type

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MS How does it affect me

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summary for non-techies**

Microsoft Viva Pulse is introducing skip logic to its surveys, allowing questions to dynamically adjust based on previous answers, enhancing the feedback process across various platforms like Teams on Windows, Mac, web, and mobile without additional setup.

Direct effects for Operations**

Introduction of Skip Logic in Surveys
The introduction of skip logic may lead to confusion among users who are not familiar with the new survey structure, potentially resulting in incomplete or inaccurate survey responses.
   - roles: Survey Authors, End Users
   - references: https://support.microsoft.com/topic/create-a-pulse-to-get-feedback-from-your-team-817d3eba-3ce7-4079-80cc-ae8ae96fa61e, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=407640

Dynamic Questioning Impact on User Experience
Dynamic questioning may overwhelm users with too many options or irrelevant questions, leading to frustration and decreased survey participation rates.
   - roles: End Users, Data Analysts
   - references: https://support.microsoft.com/topic/create-a-pulse-to-get-feedback-from-your-team-817d3eba-3ce7-4079-80cc-ae8ae96fa61e, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=407640

Configutation Options**

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explanation for non-techies**

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