check before: 2025-06-01
Product:
Microsoft 365 admin center, Teams
Platform:
Mac, Online, Windows Desktop, World tenant
Status:
In development
Change type:
New feature, User impact, Admin impact
Links:
Details:
Summary:
Microsoft Teams Admin Center will introduce a feature for remote log collection from users' Teams clients on Windows and Mac devices, starting late June 2025. This tool allows certain admin roles to collect logs without user disruption. Organizations should update documentation and ensure authorized access. Compliance considerations apply.
Details:
We're introducing a new capability in the Teams Admin Center that allows Teams administrators to remotely collect diagnostic logs from users' Teams clients on Windows and Mac devices. This feature helps streamline troubleshooting by enabling secure, admin-initiated log collection without requiring user action or causing disruption.
This message is associated with Microsoft 365 Roadmap IDs 491439
[When will this happen:]
General Availability (Worldwide): We will begin rolling out late June 2025 and expect to complete by late July 2025.
Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release
Created:
2025-06-03
updated:
2025-06-03
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
Microsoft Teams is introducing a feature that allows administrators to remotely collect diagnostic logs from users' Teams applications on Windows and Mac devices via the Teams Admin Center, accessible to specific admin roles, to enhance troubleshooting efficiency while ensuring compliance with data protection regulations.
Direct effects for Operations**
Remote log collection impact on user privacy
The introduction of remote log collection may raise concerns regarding user privacy, as diagnostic logs could contain user-specific data. This could lead to user distrust if not communicated properly.
- roles: Teams Administrator, Compliance Officer
- references: https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=491439
Potential disruption in compliance with GDPR
The change may alter how existing customer data is processed, stored, or accessed, which could lead to compliance issues with GDPR if not managed correctly, especially regarding data subject rights.
- roles: Compliance Officer, Data Protection Officer
- references: https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=491439
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 weeks ago
