check before: 2025-06-03
Product:
Intune
Platform:
Online, World tenant
Status:
Change type:
Feature update, User impact, Admin impact
Links:
Details:
Summary:
Microsoft Intune In Development for June 2025 is now available. The updated page lists upcoming features to assist with readiness and planning. Inform your IT staff and helpdesk, and update user guidance if necessary.
Details:
The In development for Microsoft Intune page in our documentation has been updated.
Change Category:
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Scope:
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Release Phase:
Created:
2025-06-03
updated:
2025-06-03
Task Type
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Docu to Check
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MS How does it affect me
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MS Urgency
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MS workload name
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More Info URL
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summary for non-techies**
Microsoft Intune's "In Development" page provides IT teams with regular updates on upcoming features and changes, enabling them to prepare and update user guidance effectively to ensure smooth transitions and efficient management of digital environments.
Direct effects for Operations**
User Experience Disruption
Without preparation, users may face confusion or disruptions due to new features being implemented without prior notice or guidance, leading to decreased productivity.
- roles: End Users, Helpdesk Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/06/24/whats-new-in-intune-june-2021/
Increased Support Tickets
Unprepared changes can lead to a spike in support tickets as users encounter issues with new features, overwhelming the helpdesk and delaying response times.
- roles: Helpdesk Staff, IT Support Team
- references: https://www.techrepublic.com/article/how-to-reduce-it-support-tickets/
Training Gaps
If user guidance is not updated in advance, there will be a knowledge gap, resulting in users not utilizing new features effectively, which can hinder operational efficiency.
- roles: End Users, IT Trainers
- references: https://www.forbes.com/sites/bernardmarr/2020/01/20/the-importance-of-training-in-the-digital-age/?sh=4c1b1c1e1c3e
Configutation Options**
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Opportunities**
Enhanced User Training Resources
With the upcoming features in Microsoft Intune, creating targeted training materials for users can enhance their experience and reduce support requests. Providing clear, updated guidance based on the new features will empower users to utilize Intune more effectively.
- next-steps: Develop a training program that includes documentation, video tutorials, and FAQ sections tailored to the new features. Schedule training sessions for users and IT staff.
- roles: IT Support, Helpdesk Staff, End Users
- references: https://aka.ms/Intune_InDevelopment
Improved IT Helpdesk Efficiency
By informing IT staff and helpdesk about the new features, they can proactively address user inquiries and issues related to Intune. This will reduce the time spent on repetitive queries and enhance the overall efficiency of IT operations.
- next-steps: Organize a briefing session for IT staff to discuss the upcoming features, their implications, and how to best support users. Create a quick reference guide for helpdesk staff.
- roles: IT Managers, Helpdesk Staff
- references: https://aka.ms/Intune_InDevelopment
Optimized Device Management Policies
The new features in Intune may allow for more granular control over device management policies, which can lead to better compliance and security. This is an opportunity to review and optimize existing policies based on the new capabilities.
- next-steps: Conduct a review of current device management policies and identify areas for improvement based on the new features. Implement necessary changes and communicate them to users.
- roles: IT Administrators, Security Officers
- references: https://aka.ms/Intune_InDevelopment
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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