check before: 2025-06-15

Product:

Exchange, Microsoft 365 Apps, Outlook

Platform:

Android, Online, US Instances, World tenant

Status:

In development

Change type:

New feature, User impact, Admin impact

Links:

493945

Details:

Summary:
Microsoft Outlook for Android will allow users to assign and remove categories from emails, view categories in the message list and reading pane, and filter messages by category. This feature will roll out from mid-June to mid-July 2025 and requires no admin action.

Details:
Coming soon for Microsoft Outlook for Android: Users will be able to assign categories to emails and remove categories they have previously assigned to their emails. They will also be able to view categories in the message list and reading pane.
This message is associated with Microsoft 365 Roadmap ID 493945.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out mid-June 2025 and expect to complete by mid-July 2025.
With this feature, users will be able to add or remove categories on emails using conversation actions in the reading pane, using multiselect through long press in the message list, and as a new swipe action. Users will also be able to filter the message list by category. Finally, users will be able to see assigned categories on their emails in both the message list (left) and the reading pane (right):

This new feature will be available by default for users to apply.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-05-30

updated:
2025-05-30

Task Type

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Docu to Check

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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Pictures

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summary for non-techies**

Microsoft Outlook for Android is introducing a feature from mid-June to mid-July 2025 that allows users to categorize emails with labels like "Work," "Personal," or "Urgent," enabling easier management and filtering of emails without any administrative setup.

Direct effects for Operations**

User Experience Disruption
Users may experience confusion or frustration due to the sudden introduction of new features without prior training or documentation, leading to potential misuse of the categorization feature.
   - roles: End Users, Help Desk Support
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=493945

Increased Support Requests
The lack of preparation and communication regarding the new categorization feature may lead to an increase in support requests as users seek assistance on how to use the new functionality effectively.
   - roles: Help Desk Support, IT Support Staff
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=493945

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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Last updated 3 weeks ago

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