MC1084638 – Microsoft Teams: When selecting “Unread Chats,” users will land on the last read message

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check before: 2025-06-01

Product:

Teams

Platform:

Mac, Online, US Instances, Web, World tenant

Status:

Change type:

New feature, User impact, Admin impact

Links:

Details:

Summary:
Microsoft Teams will soon default to landing on the last read message when selecting "Unread Chats." Users can choose to land on the newest message instead. Rollout begins in June 2025 and completes by July 2025. No admin action is required, but user notification is recommended.

Details:
Coming soon for Microsoft Teams: When users select Unread Chats, by default they will land on the last message they read in the chat. This rollout will allow users to quickly continue reading new messages and eliminates manual scrolling to find their last read message. Users will also be able to quickly jump to the newest message with a jump button. A new user-level setting will allow users to decide if they want to land on the last read message or continue landing on the newest message as they do before this rollout.
This message applies to Teams for Windows desktop, Teams for Mac desktop, and Teams for the web.
[When this will happen:]
Targeted Release: We will begin rolling out early June 2025 and expect to complete by mid-June 2025.
General Availability (Worldwide, GCC): We will begin rolling out mid-June 2025 and expect to complete by late June 2025.
General Availability (GCC High): We will begin rolling out early July 2025 and expect to complete by late July 2025.
General Availability (DoD): We will begin rolling out mid-July 2025 and expect to complete by late July 2025.

Change Category:
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Scope:
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Release Phase:

Created:
2025-05-29

updated:
2025-05-29

Task Type

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summary for non-techies**

Microsoft Teams will update between June and July 2025 to automatically direct users to the last message they read in unread chats, with an option to change this setting to start at the newest message.

Direct effects for Operations**

User Experience Change in Microsoft Teams
Users will default to landing on the last read message when selecting 'Unread Chats', which may disrupt their workflow if they prefer to see the newest messages first. This could lead to confusion and frustration among users who are accustomed to the previous behavior.
   - roles: End Users, Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-teams/blog/2025/06/01/whats-new-in-microsoft-teams-june-2025/

Increased Support Queries
The change in default behavior may lead to an increase in support queries as users adjust to the new feature. Users may require assistance in understanding how to change their settings or may report issues related to the new functionality.
   - roles: Support Staff, IT Administrators
   - references: https://www.microsoft.com/en-us/microsoft-teams/blog/2025/06/01/whats-new-in-microsoft-teams-june-2025/

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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Last updated 3 weeks ago

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