check before: 2025-05-01
Product:
Copilot, Microsoft 365 admin center, Microsoft 365 Apps, Microsoft 365 Copilot, Microsoft 365 suite, Outlook, Teams, Windows
Platform:
Online, Web, Windows Desktop, World tenant
Status:
Launched
Change type:
Feature update, Admin impact
Links:
Details:
Summary:
Updates to the peer benchmark in the Microsoft 365 admin center's Adoption Score and People experiences category will be rolled out in late May 2025. The new benchmarking logic will focus more on tenant size to improve accuracy. This change will be automatic and may affect your peer benchmark values.
Details:
Coming soon to the Microsoft 365 admin center: Updates to the peer benchmark for the overall Adoption Score and People experiences category (excluding AI Adoption Score). The People experiences category helps organizations understand the adoption of features in Microsoft 365. Peer benchmarks in Adoption Score help you compare your organization's progress towards digital transformation against peers in the same industry and region and of a similar size. Your peer benchmark represents the average score in your cohort, which includes at least 100 similar organizations and refreshes monthly.
Before this rollout, the benchmarking logic was based on tenant size.
After this rollout, the revised benchmarking logic will improve the accuracy and relevance of the benchmark metric by placing more emphasis on tenant size (based on your count of Microsoft 365 users), to help ensure your peer group primarily includes organizations of a similar size to yours.
This message is associated with MC1056262 / AI adoption category in Adoption Score now generally available (published April 2025)
[When will this happen:]
General Availability (Worldwide): We will begin rolling out late May 2025 and expect to complete by late May 2025.
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2025-05-24
updated:
2025-05-24
Task Type
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MS How does it affect me
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summary for non-techies**
The Microsoft 365 admin center's Adoption Score update will now compare organizations based on the number of Microsoft 365 users, providing more accurate benchmarks, and will include a new AI adoption score to measure the effective use of AI tools like Microsoft 365 Copilot.
Direct effects for Operations**
Changes in Peer Benchmark Values
The automatic update may lead to fluctuations in peer benchmark values, affecting how organizations perceive their digital transformation progress.
- roles: IT Administrator, Adoption Specialist
- references: https://learn.microsoft.com/microsoft-365/admin/adoption/adoption-score?view=o365-worldwide#interpreting-your-organizations-adoption-score
User Experience with Adoption Score
Users relying on the Adoption Score for insights may experience confusion or misinterpretation of their organization's standing due to the revised benchmarking logic.
- roles: End User, Business Analyst
- references: https://learn.microsoft.com/microsoft-365/admin/adoption/adoption-score?view=o365-worldwide#interpreting-your-organizations-adoption-score
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 3 weeks ago
