check before: 2025-05-20
Product:
Microsoft 365 Apps
Platform:
Online, World tenant
Status:
Change type:
Feature update
Links:
Details:
We've released updates to the following update channel for Microsoft 365 Apps:
Current Channel
[When this will happen:]
We'll be gradually rolling out this update of Microsoft 365 Apps to users on that update channel starting May 20th, 2025 (PST).
Change Category:
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Scope:
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Release Phase:
Created:
2025-05-21
updated:
2025-05-21
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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More Info URL
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summary for non-techies**
Microsoft is releasing updates for Microsoft 365 Apps in the Current Channel starting May 20th, 2025, with options for automatic updates or manual management, and detailed release notes available online.
Direct effects for Operations**
User Experience Disruption
If the update is rolled out without proper communication, users may experience unexpected changes in features or interface, leading to confusion and decreased productivity.
- roles: End Users, IT Support Staff
- references: https://www.forbes.com/sites/bernardmarr/2021/01/25/the-importance-of-communication-in-it-change-management/
Compatibility Issues
New updates may introduce compatibility issues with existing software or workflows, causing disruptions in daily operations.
- roles: End Users, Project Managers
- references: https://www.cio.com/article/243200/how-to-manage-software-updates-and-avoid-compatibility-issues.html
Increased Support Tickets
Unprepared updates can lead to a surge in support tickets as users encounter issues, overwhelming IT support resources.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.techrepublic.com/article/how-to-reduce-it-support-tickets-and-improve-user-experience/
Configutation Options**
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Opportunities**
Enhanced User Training Programs
Implement targeted training sessions for users to familiarize them with new features and improvements in the updated Microsoft 365 Apps. This can significantly enhance user experience and productivity as users will be more adept at utilizing the new functionalities.
- next-steps: Develop a training schedule and materials tailored to different user roles. Utilize internal resources or hire external trainers for comprehensive sessions.
- roles: Training Coordinator, IT Support, Department Managers
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2020/06/15/empowering-everyone-to-be-more-productive-with-microsoft-365/
Feedback Mechanism for Continuous Improvement
Establish a structured feedback mechanism for users to report their experiences and challenges with the updated Microsoft 365 Apps. This can help in identifying areas for further improvement and ensuring user satisfaction.
- next-steps: Create a feedback form and establish a review committee to analyze the feedback and suggest necessary adjustments or additional training.
- roles: Product Manager, IT Support, User Experience Designer
- references: https://www.forbes.com/sites/forbestechcouncil/2021/06/10/the-importance-of-user-feedback-in-software-development/?sh=6b15c1d84c56
Streamlined IT Administrative Tasks
Automate routine IT administrative tasks associated with managing updates for Microsoft 365 Apps. Utilizing scripts or tools can save time and reduce errors, allowing IT staff to focus on more strategic initiatives.
- next-steps: Evaluate existing tools and scripts for automation possibilities, and implement solutions that align with the organization's IT infrastructure.
- roles: IT Administrator, Systems Engineer, Operations Manager
- references: https://techcommunity.microsoft.com/t5/microsoft-365-admin-center-blog/automating-your-microsoft-365-admin-tasks/ba-p/1521773
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 month ago
