check before: 2025-06-01
Product:
Entra, Exchange, Microsoft 365 Apps, Outlook
Platform:
Android, iOS, mobile, Online, World tenant
Status:
Launched
Change type:
New feature, User impact
Links:
Details:
Summary:
Microsoft Outlook for iOS and Android will allow users to choose custom icons for their accounts starting from June 2025, with completion expected by mid-July 2025. This feature, available in the account settings, will help users navigate multiple accounts more easily. No admin action is required before the rollout.
Details:
Before this rollout, Microsoft Outlook for iOS/Android chooses the icon to display for an account based on the presence of other accounts.
After this rollout, Outlook for iOS/Android users will be able to choose a custom icon for accounts so they can more easily navigate between multiple accounts.
This message is associated with Microsoft 365 Roadmap ID 467250.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early June 2025 and expect to complete by mid-July 2025.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2025-05-20
updated:
2025-05-20
Task Type
XXXXXXX ... free basic plan only
Docu to Check
XXXXXXX ... free basic plan only
MS How does it affect me
XXXXXXX ... free basic plan only
MS Preperations
XXXXXXX ... free basic plan only
MS Urgency
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
linked item details
XXXXXXX ... free basic plan only
Pictures
XXXXXXX ... free basic plan only
summary for non-techies**
Microsoft Outlook for iOS and Android is introducing a feature that allows users to choose custom icons for their email accounts, enhancing account management by making it easier to distinguish between multiple accounts on mobile devices, with the rollout expected between June and mid-July 2025.
Direct effects for Operations**
User Navigation Confusion
Without prior preparation, users may experience confusion navigating multiple accounts due to the lack of familiar icons, leading to potential mismanagement of emails and tasks.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=467250
Increased Support Requests
The introduction of custom icons without user training may lead to an increase in support requests as users struggle to adapt to the new feature, impacting IT support resources.
- roles: Support Staff, IT Administrators
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=467250
Configutation Options**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
Last updated 4 days ago
