check before: 2025-05-13
Product:
Copilot, Microsoft 365 Copilot, Teams
Platform:
Online, World tenant
Status:
Change type:
New feature
Links:
Details:
We are announcing the ability to seamlessly Capture Sales Meetings with Automatic Recordings for Microsoft 365 Copilot for Sales. This feature automatically records customer meetings and provides sellers with comprehensive transcripts. This feature will reach public preview availability on May 13, 2025.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
Created:
2025-05-10
updated:
2025-05-10
Task Type
XXXXXXX ... free basic plan only
Docu to Check
XXXXXXX ... free basic plan only
MS How does it affect me
XXXXXXX ... free basic plan only
MS Preperations
XXXXXXX ... free basic plan only
MS Urgency
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
summary for non-techies**
The new Microsoft 365 Copilot for Sales feature automatically records and transcribes sales meetings, providing comprehensive transcripts for review, and will be available for public preview on May 13, 2025.
Direct effects for Operations**
Automatic Meeting Recordings
If the automatic recording feature is implemented without proper user training, it may lead to privacy concerns among users who are unaware that their meetings are being recorded, potentially resulting in a lack of trust in the system.
- roles: Sales Representatives, IT Support
- references: https://www.forbes.com/sites/bernardmarr/2021/05/10/the-importance-of-data-privacy-in-the-age-of-ai/?sh=5c1c1c1e7c3e
Comprehensive Transcripts
The introduction of automatic transcripts without adequate preparation may lead to inaccuracies in the transcripts, causing miscommunication and misunderstandings during follow-ups, which can negatively impact sales outcomes.
- roles: Sales Managers, Customer Service Representatives
- references: https://www.gartner.com/en/information-technology/insights/ai-in-the-enterprise
Configutation Options**
XXXXXXX ... paid membership only
Data Protection**
XXXXXXX ... paid membership only
IT Security**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
Last updated 5 days ago
