check before: 2025-05-15
Product:
Exchange, Microsoft 365 Apps, Outlook
Platform:
Android, iOS, mobile, Online, US Instances, World tenant
Status:
In development
Change type:
New feature, User impact
Links:
Details:
Summary:
Outlook for iOS and Android will allow users to create, delete, rename, and move folders more easily starting mid-May 2025. Users can manage folders by tapping the Edit icon in the sidebar. This update will be available worldwide, including GCC, GCC High, and DoD. No admin action is required.
Details:
In Outlook on iOS and Android you will now be able to more easily create, delete, rename, and move folders on the mobile app. From your inbox, tap the Edit icon in the sidebar. Tap on any folder to create a subfolder, or rename, move, and delete that folder. You can also rearrange and nest your folders by dragging and dropping them.
This message is associated with Microsoft 365 Roadmap ID 489831
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out on mid-May 2025 and expect to complete by late June 2025.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-05-06
updated:
2025-05-06
Task Type
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MS How does it affect me
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MS Preperations
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summary for non-techies**
Starting mid-May 2025, Outlook for iOS and Android will allow users to easily create, delete, rename, and move email folders directly from their mobile devices, using features like drag-and-drop for reordering, without requiring any action from administrators.
Direct effects for Operations**
User Experience Disruption
Users may accidentally delete or misplace important folders due to the new drag-and-drop functionality, leading to confusion and potential loss of critical information.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=489831
Increased Support Requests
The introduction of new folder management features may lead to an increase in support requests as users adapt to the changes, potentially overwhelming IT support resources.
- roles: Support Staff, IT Operations
- references: https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=489831
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 days ago
