check before: 2025-05-15
Product:
Microsoft Viva, Microsoft Viva Engage, Teams
Platform:
Mac, Online, Teams And Surface Devices, Web, Windows Desktop, World tenant
Status:
In development
Change type:
Feature update, User impact
Links:
Details:
Summary:
Microsoft Viva Engage will update email subscription management in mid-May 2025, offering a more intuitive experience. Users will manage preferences on modernized pages, with the removal of the "Unsubscribe from all" option. No admin actions are required, but users should update bookmarks and internal documentation.
Details:
Coming soon for Microsoft Viva Engage: We will modernize email subscription management to deliver a more intuitive, user-friendly experience. Before this rollout, unsubscribe and notification links in in Viva Engage emails opened legacy web pages with limited functionality. After this rollout, those links will take users to refreshed pages where they can more easily manage their preferences. Users will be able to unsubscribe from or resubscribe to individual email types in a cleaner, more accessible workflow.
This message is associated with Microsoft 365 Roadmap ID 489829.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out mid-May 2025 and expect to complete by late May 2025.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-05-06
updated:
2025-05-06
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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summary for non-techies**
Microsoft Viva Engage will update its email subscription management in May 2025, allowing users to manage specific notification preferences through a modernized settings page, eliminating the "Unsubscribe from all" option and requiring users to update bookmarks for old unsubscribe links.
Direct effects for Operations**
Email Subscription Management Change
Removal of the 'Unsubscribe from all' option may lead to user frustration as they must now manage individual subscriptions, potentially increasing email overload for users who prefer a simpler unsubscribe process.
- roles: End Users, Customer Support
- references: https://techcommunity.microsoft.com/blog/viva_engage_blog/embracing-a-fully-modern-viva-engage-experience/4403008, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=489829
Bookmark and Documentation Updates
Users may experience confusion or difficulty in managing their email preferences if they do not update bookmarks or internal documentation, leading to potential support queries and decreased user satisfaction.
- roles: End Users, IT Support
- references: https://techcommunity.microsoft.com/blog/viva_engage_blog/embracing-a-fully-modern-viva-engage-experience/4403008, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=489829
Configutation Options**
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explanation for non-techies**
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