check before: 2025-04-30
Product:
Microsoft 365 suite, Teams
Platform:
Online, World tenant
Status:
Change type:
Admin impact
Links:
Details:
Summary:
Changes to the Places Core service plan will take effect on April 30th, 2025, renaming it to RETIRED-Places Core. This update does not impact current users or organizations. No action is required. For more information, visit the Microsoft Places overview.
Details:
We are updating the Places Core service plan to better reflect its current status.
Effective April 30th, 2025, you will no longer see Places Core service plan. This service plan will be renamed to RETIRED-Places Core.
Change Category:
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Scope:
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Release Phase:
Created:
2025-05-03
updated:
2025-05-03
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
The Places Core service plan in Microsoft 365 will be renamed to "RETIRED-Places Core" on April 30th, 2025, but this change is purely cosmetic and will not affect its functionality or features.
Direct effects for Operations**
Service Plan Renaming
The renaming of the Places Core service plan to RETIRED-Places Core may cause confusion among users who are accustomed to the original name, potentially leading to miscommunication about available features.
- roles: End Users, IT Support
- references: https://learn.microsoft.com/en-us/microsoft-365/places/places-overview
User Experience
Users may experience a temporary disruption in their workflow as they adjust to the new service plan name, which could lead to misunderstandings about the functionality of the service.
- roles: End Users, Project Managers
- references: https://learn.microsoft.com/en-us/microsoft-365/places/places-overview
Training and Documentation
Existing training materials and documentation may become outdated or misleading due to the name change, requiring updates to ensure users have accurate information.
- roles: Training Coordinators, Content Managers
- references: https://learn.microsoft.com/en-us/microsoft-365/places/places-overview
Configutation Options**
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Opportunities**
Enhancing User Training on Microsoft 365 Tools
With the renaming of the Places Core service plan to RETIRED-Places Core, there is an opportunity to enhance user training programs on the remaining features of Microsoft 365, particularly those related to workplace collaboration and scheduling. Improved training can lead to better utilization of the tools available, fostering a more collaborative environment.
- next-steps: Develop a training program that focuses on the features of Microsoft 365 that are still relevant post-change. Schedule regular training sessions and create online resources for users.
- roles: IT Administrators, Training Coordinators, HR Managers
- references: https://learn.microsoft.com/en-us/microsoft-365/places/places-overview, https://www.microsoft.com/en-us/microsoft-365/training
Streamlining IT Support Processes
The transition of the Places Core service plan to a retired status can lead to a reduction in support tickets related to that service. IT can streamline support processes by updating documentation and FAQs to reflect the current state of Microsoft 365 services, thus improving response times and user satisfaction.
- next-steps: Review and update existing IT support documentation to remove references to the retired Places Core service plan. Implement a feedback mechanism to continuously improve support resources.
- roles: IT Support Staff, Help Desk Managers, System Administrators
- references: https://www.itproportal.com/features/5-ways-to-improve-it-support/, https://www.microsoft.com/en-us/microsoft-365/support
Improving Collaboration Tools Integration
As the Places Core service plan is retired, there is an opportunity to enhance the integration of remaining Microsoft 365 tools, such as Teams and Outlook, to ensure seamless collaboration and communication. This can lead to improved productivity and user experience.
- next-steps: Conduct an assessment of current integrations and identify areas for improvement. Collaborate with users to gather feedback on their experiences and desired features for better integration.
- roles: IT Managers, Project Managers, Collaboration Tool Administrators
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/04/14/5-tips-to-improve-team-collaboration-in-microsoft-teams/, https://www.forbes.com/sites/bernardmarr/2021/02/01/how-to-improve-team-collaboration-using-microsoft-teams/?sh=3d9f64e4a35b
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 week ago
