check before: 2025-05-15
Product:
Copilot, Microsoft Dataverse
Platform:
Online, World tenant
Status:
Change type:
New feature
Links:
Details:
We are announcing the Enable agents with new real time knowledge sources feature for Microsoft Copilot Studio. This feature enables you to build agents that use non-Microsoft data from external systems as knowledge for more relevant and accurate grounded responses on real-time data with no data movements. This feature will reach general availability on May 15, 2025.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
Created:
2025-05-03
updated:
2025-05-03
Task Type
XXXXXXX ... free basic plan only
Docu to Check
XXXXXXX ... free basic plan only
MS How does it affect me
XXXXXXX ... free basic plan only
MS Preperations
XXXXXXX ... free basic plan only
MS Urgency
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
summary for non-techies**
Microsoft is launching a new feature in Copilot Studio on May 15, 2025, enabling virtual agents to access real-time data from various sources like AzureSQL, Salesforce, ServiceNow, and Zendesk to provide accurate and up-to-date responses without moving data.
Direct effects for Operations**
Integration Issues
If the new feature is implemented without proper preparation, there may be integration issues with existing systems, leading to data inconsistencies and errors in responses.
- roles: IT Administrator, Data Analyst
- references: https://www.forbes.com/sites/bernardmarr/2021/01/25/the-top-5-data-analytics-trends-in-2021/?sh=5c1c1c1e7b5d, https://www.gartner.com/en/information-technology/insights/data-analytics
User Experience Degradation
Users may experience degraded performance or incorrect information if the agents are not properly trained with the new data sources, leading to frustration and decreased productivity.
- roles: End User, Customer Support Agent
- references: https://www.nngroup.com/articles/user-experience/, https://www.smashingmagazine.com/2018/01/ux-design-principles/
Configutation Options**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
Last updated 3 weeks ago
