check before: 2025-05-01
Product:
Intune, Microsoft 365 admin center, Project, SharePoint, Teams
Platform:
Android, Online, US Instances, World tenant
Status:
Change type:
Feature update, User impact, Admin impact
Links:
Details:
Summary:
Android devices with Microsoft Teams will auto-update firmware for migration to Microsoft Intune AOSP device management from mid-May to late August 2025. Updates cannot be paused. Ensure all prerequisites are met to avoid sign-outs. More details are available in the provided blog link.
Details:
Android devices with Microsoft Teams will be commencing auto updates for firmware in order to migrate to Microsoft Intune Android Open Source Project (AOSP) device management.
Unlike other firmware updates, these firmware updates cannot be paused.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High): We will begin rolling out mid-May 2025 and expect to complete by late August 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2025-05-02
updated:
2025-05-02
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
Android devices using Microsoft Teams will automatically update their firmware to switch to Microsoft Intune AOSP device management between mid-May and late August 2025, requiring necessary preparations to avoid issues like unexpected sign-outs.
Direct effects for Operations**
Device Sign-Outs
If prerequisites for AOSP migration are not met, devices may sign out unexpectedly during the update process, disrupting user access to Teams and other applications.
- roles: IT Administrator, End User
- references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893
User Experience Disruption
Auto updates cannot be paused, leading to potential interruptions in user workflows and productivity during the update phases.
- roles: End User, Support Staff
- references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893
Incompatibility Issues
Devices that do not meet the prerequisites may face compatibility issues post-update, leading to functionality loss in Teams and other integrated applications.
- roles: IT Administrator, End User
- references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893
Increased Support Tickets
The unexpected sign-outs and functionality issues may lead to a surge in support tickets, straining IT resources and response times.
- roles: Support Staff, IT Administrator
- references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893
Training and Communication Gaps
Lack of preparation and communication regarding the changes may result in users being unaware of the updates, leading to confusion and frustration.
- roles: IT Administrator, End User
- references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893
Configutation Options**
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Opportunities**
Streamlined Device Management
Transitioning to AOSP device management can enhance the management of Android devices, providing a more unified and efficient approach to device oversight. This can reduce the administrative burden on IT teams, allowing for better resource allocation.
- next-steps: Evaluate current device management processes and identify areas for integration with AOSP. Train IT staff on new management protocols and best practices for AOSP.
- roles: IT Administrators, Device Management Teams
- references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893
Enhanced User Experience During Updates
The auto-update feature ensures that all users are on the latest firmware, reducing discrepancies and compatibility issues. This can lead to a more consistent user experience across devices, minimizing disruptions and improving productivity.
- next-steps: Communicate with users about the update schedule and provide resources to help them prepare for the changes. Implement feedback mechanisms to gather user experiences post-update.
- roles: End Users, Support Teams
- references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893
Improved Security Posture
AOSP device management can enhance security by ensuring that all devices are running the latest firmware, which may include critical security patches. This proactive approach can help mitigate vulnerabilities and protect organizational data.
- next-steps: Conduct a security assessment to identify current vulnerabilities. Develop a strategy for regular updates and security training for users.
- roles: Security Teams, IT Administrators
- references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 week ago
