check before: 2025-05-01
Product:
Copilot, Microsoft 365 admin center
Platform:
Developer, Online, Web, Windows Desktop, World tenant
Status:
In development
Change type:
New feature, Admin impact
Links:
Details:
Summary:
Microsoft 365 Admin Center introduces the "Agents & connectors" hub for managing Copilot agents. This centralized platform allows IT admins to manage all types of agents, block/unblock agents, export details, and receive AI-driven recommendations. The rollout begins in early May 2025. Update your training and documentation accordingly.
Details:
We're excited to announce a powerful new way for IT admins to manage Copilot agents with Agents & connectors, now available in the Microsoft 365 Admin Center (https://admin.microsoft.com/).
This new capability provides a centralized, and scalable experience for managing all Copilot agents-ensuring admins can meet evolving governance, productivity, and compliance needs with ease.
Agent & Connectors hub under: Copilot > Agents & connectors hub, is a new experience for overseeing all Copilot agent activity across your organization. Agents are also available under Settings > Integrated apps.
The new Agents & connectors page consolidates all agent management into a single destination. This includes:
Microsoft-built agents
Third-party and custom line-of-business (LOB) agents
Individually shared (virally distributed) agents
What you can do:
The Copilot agent management experience unlocks several new and improved capabilities:
View and manage all Copilot agents - whether 1P,3P, custom, admin-published or virally shared - in one place.
Block or unblock agents that are no longer relevant or secure.
Manage agent lifecycle - Publish, deploy, block seamlessly
Export all agent details to csv
Manage Graph connectors and settings for how agents interact with your data.
Receive AI-driven recommendations for optimizing your tenant's agent ecosystem.
This message is associated with Microsoft 365 Roadmap ID: 481829
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early May 2025 and expect to complete by late May 2025.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-05-02
updated:
2025-05-02
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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summary for non-techies**
Microsoft 365 is introducing a new "Agents & connectors" hub in May 2025, allowing IT administrators to centrally manage Copilot agents, which can be Microsoft-built, third-party, or custom-made, with features to assign tasks, block irrelevant agents, export activity details, and receive AI-driven workflow optimization recommendations.
Direct effects for Operations**
Agent Management Complexity
Without proper preparation, IT admins may struggle to manage the new centralized agent hub effectively, leading to confusion and mismanagement of agents.
- roles: IT Admin, Compliance Officer
- references: https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=481829
User Experience Disruption
If agents are not properly managed or blocked when necessary, users may experience disruptions in their workflows due to outdated or insecure agents still being active.
- roles: End User, IT Support
- references: https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=481829
Data Security Risks
Failure to block or manage third-party agents could expose sensitive organizational data to security vulnerabilities, impacting overall data governance.
- roles: IT Admin, Data Protection Officer
- references: https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=481829
Configutation Options**
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Opportunities**
Centralized Agent Management
The new Agents & connectors hub allows for streamlined management of all Copilot agents, which can reduce the time IT admins spend on agent oversight and improve operational efficiency. This centralization can lead to quicker decision-making and more effective governance of agents.
- next-steps: Train IT staff on the new hub features and integrate the management processes into daily operations. Develop a standardized procedure for agent management to ensure compliance and security.
- roles: IT Administrators, Compliance Officers, Security Officers
- references: https://admin.microsoft.com/, https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=481829
AI-Driven Recommendations
Utilizing AI-driven recommendations for optimizing the tenant's agent ecosystem can enhance the performance and relevance of agents in use, leading to improved user experience and productivity. This proactive approach helps in identifying underperforming agents and replacing them with more effective solutions.
- next-steps: Set up a schedule for regular reviews of AI recommendations and adjust agent deployments accordingly. Create a feedback loop with users to gather insights on agent performance.
- roles: IT Administrators, Productivity Managers, User Experience Designers
- references: https://admin.microsoft.com/, https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=481829
Enhanced Data Management
Managing Graph connectors and settings through the new hub can improve data interaction for agents, ensuring that they access and utilize data more effectively. This can lead to better insights and operational efficiencies, particularly in data-heavy environments.
- next-steps: Review current Graph connector settings and identify areas for improvement. Implement best practices for data management to enhance agent performance.
- roles: Data Analysts, IT Administrators, Business Intelligence Managers
- references: https://admin.microsoft.com/, https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=481829
Potentional Risks**
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Data Protection**
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IT Security**
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Hypothetical Work Council Statement**
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DPIA Draft**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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