MC1065646 – Microsoft 365 Copilot for Sales – Save AI-generated meeting notes into CRM directly from Microsoft Teams

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check before: 2025-05-05

Product:

Copilot, Microsoft 365 Apps, Microsoft 365 Copilot, Teams

Platform:

Online, World tenant

Status:

Change type:

New feature

Links:

Details:

We are announcing the Save AI-generated meeting notes into CRM directly from Microsoft Teams feature for Microsoft 365 Copilot for Sales. This feature allows you to save AI-generated meeting summaries directly into your CRM without switching context. This feature will reach general availability on May 5, 2025.

Change Category:
XXXXXXX ... free basic plan only

Scope:
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Release Phase:

Created:
2025-05-01

updated:
2025-05-01

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

Microsoft 365 Copilot for Sales will automate the process of taking and saving AI-generated meeting notes directly into your CRM system from Microsoft Teams, providing a summary, full meeting recording, and transcript, and will be available on May 5, 2025.

Direct effects for Operations**

AI-generated meeting notes integration
Without proper preparation, users may experience confusion or errors when trying to save AI-generated meeting notes directly into the CRM, leading to potential data loss or miscommunication.
   - roles: Sales Representatives, CRM Administrators
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-365-copilot-for-sales/

Post-meeting notification card functionality
If the post-meeting notification card is not properly integrated, users may not receive the meeting highlights or follow-up actions, resulting in missed opportunities and decreased productivity.
   - roles: Sales Representatives, Team Leaders
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-365-copilot-for-sales/

Configutation Options**

XXXXXXX ... paid membership only

explanation for non-techies**

XXXXXXX ... free basic plan only

** AI generated content. This information must be reviewed before use.

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Last updated 3 weeks ago

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