check before: 2025-04-30
Product:
Microsoft 365 Apps
Platform:
Online, World tenant
Status:
Change type:
Feature update
Links:

Details:
We've released updates to the following update channel for Microsoft 365 Apps:
Current Channel
[When this will happen:]
We'll be gradually rolling out this update of Microsoft 365 Apps to users on that update channel starting April 30th, 2025 (PST).
Change Category:
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Scope:
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Release Phase:
Created:
2025-05-01
updated:
2025-05-01
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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More Info URL
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summary for non-techies**
Microsoft 365 Apps are receiving an update that can be set to occur automatically or managed manually, with detailed release notes available to outline new features and improvements.
Direct effects for Operations**
User Experience Disruption
Unexpected changes in user interface or features may confuse users, leading to decreased productivity and frustration.
- roles: End Users, Support Staff
- references: https://www.forbes.com/sites/bernardmarr/2021/01/25/the-impact-of-software-updates-on-user-experience/?sh=5c1c1e1e7c1b
Compatibility Issues
New updates may introduce compatibility issues with existing software or workflows, causing disruptions in daily operations.
- roles: IT Administrators, End Users
- references: https://www.techrepublic.com/article/the-hidden-costs-of-software-updates/
Increased Support Tickets
A sudden update may lead to a spike in support requests as users encounter issues, overwhelming the support team.
- roles: Support Staff, IT Administrators
- references: https://www.zdnet.com/article/how-software-updates-can-impact-it-support/
Configutation Options**
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Opportunities**
Enhanced User Training Programs
Implementing targeted training programs for users to maximize the benefits of new features in Microsoft 365 Apps can improve user experience and productivity. Many users may not fully utilize the features available to them, leading to inefficiencies.
- next-steps: Develop a training curriculum that focuses on the new features of the updated Microsoft 365 Apps, and schedule regular training sessions or create online resources for users.
- roles: Training Coordinators, IT Support, Department Managers
- references: https://www.microsoft.com/en-us/microsoft-365/training, https://www.forbes.com/sites/bernardmarr/2021/03/29/the-importance-of-employee-training-in-the-digital-age/
Integration of Microsoft 365 with Other Tools
Exploring integration opportunities with other business tools can streamline workflows and enhance productivity. By ensuring that Microsoft 365 Apps work seamlessly with existing software, users can experience a more cohesive working environment.
- next-steps: Conduct an audit of current tools in use across the organization and identify potential integration points with Microsoft 365 Apps, followed by collaboration with software vendors to facilitate integration.
- roles: IT Managers, Business Analysts, Project Managers
- references: https://techcommunity.microsoft.com/t5/microsoft-365-developer-blog/5-tips-for-integrating-microsoft-365-with-your-apps/ba-p/1598722, https://www.cio.com/article/243771/how-to-integrate-software-tools-for-better-productivity.html
Feedback Mechanism for Continuous Improvement
Establishing a feedback mechanism for users to share their experiences with the updated Microsoft 365 Apps can lead to ongoing improvements and enhancements based on real user needs and pain points.
- next-steps: Create a user feedback form or survey that is distributed after the rollout of the updates, and set up regular review meetings to analyze feedback and implement necessary changes.
- roles: User Experience Designers, IT Support, HR Managers
- references: https://www.smartsurvey.co.uk/blog/the-importance-of-user-feedback, https://www.forbes.com/sites/forbestechcouncil/2021/05/10/how-to-create-an-effective-user-feedback-loop/
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 week ago