check before: 2025-05-12
Product:
Copilot
Platform:
Online, World tenant
Status:
Change type:
New feature
Links:
Details:
We are announcing the Analyze action usage for agents feature for Microsoft Copilot Studio. This feature allows you to understand usage patterns, identify areas for improvement, and optimize performance for agents. This feature will reach general availability on May 12, 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2025-05-01
updated:
2025-05-01
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
Microsoft Copilot Studio will introduce a feature called "Analyze action usage for agents" on May 12, 2025, providing insights into action frequency and errors to help optimize agent performance and identify training needs.
Direct effects for Operations**
Increased Error Rates
Without proper preparation, the introduction of the Analyze action usage feature may lead to increased error rates as users adapt to new metrics and analytics, potentially causing confusion and frustration.
- roles: Agents, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/understanding-user-experience-in-the-age-of-ai/
User Experience Disruption
The lack of preparation for the new analytics feature could disrupt the user experience, as agents may struggle to interpret the new data and metrics, leading to decreased productivity.
- roles: Agents, Team Leaders
- references: https://www.forbes.com/sites/bernardmarr/2023/09/15/how-ai-is-changing-the-way-we-work-and-what-it-means-for-businesses/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 week ago
