MC1065055 – Microsoft Viva Engage: Selfie video recording is only supported in iOS/Android mobile apps

cloudscout.one Icon

check before: 2025-04-15

Product:

Microsoft Viva, Microsoft Viva Engage

Platform:

Android, iOS, mobile, Online, Web, World tenant

Status:

Change type:

Feature update, User impact

Links:

Details:

Summary:
Selfie video recording in Microsoft Viva Engage will only be supported on iOS/Android mobile apps starting mid-April 2025. The "Record a video" feature will be removed from the web version. This change requires no admin action but users should be notified. More details can be found [here](https://support.microsoft.com/office/create-and-annotate-short-videos-in-viva-engage-bcbc7145-dce0-426d-981d-3c5eb0bea22e).

Details:
We made a change in the experience for Microsoft Viva Engage. We will only support recording selfie videos in the Viva Engage iOS/Android mobile apps and not in Viva Engage for the web.
[When this will happen:]
General Availability (Worldwide): We began rolling out mid-April 2025 and expect to complete by late April 2025.

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:

Created:
2025-04-30

updated:
2025-04-30

Task Type

XXXXXXX ... free basic plan only

Docu to Check

XXXXXXX ... free basic plan only

MS How does it affect me

XXXXXXX ... free basic plan only

MS Preperations

XXXXXXX ... free basic plan only

MS Urgency

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

Pictures

XXXXXXX ... free basic plan only

summary for non-techies**

Microsoft Viva Engage will remove the "Record a video" feature from its web version in mid-April 2025, making it available exclusively on its mobile apps for iOS and Android.

Direct effects for Operations**

Loss of Web Video Recording Feature
Users will no longer be able to record selfie videos through the web version of Microsoft Viva Engage, limiting their ability to create content from desktop devices.
   - roles: Content Creators, Marketing Team
   - references: https://support.microsoft.com/office/create-and-annotate-short-videos-in-viva-engage-bcbc7145-dce0-426d-981d-3c5eb0bea22e

User Experience Disruption
Users accustomed to recording videos on the web may face frustration and disruption in their workflow, leading to decreased productivity and engagement.
   - roles: End Users, Team Leaders
   - references: https://support.microsoft.com/office/create-and-annotate-short-videos-in-viva-engage-bcbc7145-dce0-426d-981d-3c5eb0bea22e

Increased Dependency on Mobile Apps
The change may force users to rely more on mobile devices for video recording, which could be inconvenient for those who prefer desktop usage.
   - roles: Remote Workers, Field Employees
   - references: https://support.microsoft.com/office/create-and-annotate-short-videos-in-viva-engage-bcbc7145-dce0-426d-981d-3c5eb0bea22e

Configutation Options**

XXXXXXX ... paid membership only

Opportunities**

Enhanced User Engagement through Mobile Adoption
With the shift to mobile-only selfie video recording, there is an opportunity to enhance user engagement by promoting the mobile app usage among employees. This can lead to more dynamic interactions and sharing of content within the organization, fostering a more connected culture.
   - next-steps: Create a communication plan to encourage employees to download and utilize the mobile app for Viva Engage. Offer training sessions to demonstrate the benefits and features of the app.
   - roles: HR Managers, Communication Officers, Team Leaders
   - references: https://www.microsoft.com/en-us/microsoft-365/microsoft-viva/engage, https://support.microsoft.com/office/create-and-annotate-short-videos-in-viva-engage-bcbc7145-dce0-426d-981d-3c5eb0bea22e

Improved Documentation and User Training
The removal of the video recording feature from the web version necessitates an update in user documentation and training materials. This presents an opportunity to improve the quality of resources available to users, ensuring they are well-informed about the new functionalities and how to use them effectively.
   - next-steps: Audit existing documentation and training materials to identify gaps. Develop new resources and schedule training sessions focusing on the mobile app features and best practices for video recording.
   - roles: IT Trainers, Content Creators, Support Staff
   - references: https://support.microsoft.com/topic/image-and-video-experiences-in-storyline-posts-88bcdd30-1ae1-4cbb-97cc-aa4e315e76e2, https://www.microsoft.com/en-us/microsoft-365/microsoft-viva/engage " target="_blank" rel="nofollow noopener noreferrer">https://www.microsoft.com/en-us/microsoft-365/microsoft-viva/engage

Data Analytics and User Feedback Collection
The transition to mobile-only video recording can be leveraged to collect data analytics on user engagement and preferences. This can inform future IT decisions and improvements in the user experience of Microsoft Viva Engage.
   - next-steps: Implement analytics tools to track app usage and user feedback mechanisms to gather insights on the mobile experience. Analyze data regularly to identify trends and areas for improvement.
   - roles: Data Analysts, Product Managers, IT Administrators
   - references: https://www.microsoft.com/en-us/microsoft-365/microsoft-viva/engage, https://support.microsoft.com/office/create-and-annotate-short-videos-in-viva-engage-bcbc7145-dce0-426d-981d-3c5eb0bea22e

Potentional Risks**

XXXXXXX ... paid membership only

IT Security**

XXXXXXX ... paid membership only

explanation for non-techies**

XXXXXXX ... free basic plan only

** AI generated content. This information must be reviewed before use.

a free basic plan is required to see more details. Sign up here


A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.



Last updated 2 weeks ago

Share to MS Teams

Login to your account

Welcome Back, We Missed You!