check before: 2025-05-01
Product:
Copilot
Platform:
Online, World tenant
Status:
Change type:
New feature, Admin impact
Links:
Details:
Summary:
Admins can use Billing Policies to manage Copilot Pay-as-you-go services, controlling usage and costs by linking agent usage to departments and user groups. This feature will be available globally from early to mid-May 2025. Admins need to create billing policies and link them to specific Copilot scenarios.
Details:
With Pay-as-you-go Billing Policies, administrators can easily manage and control the usage and costs associated with Copilot Pay-as-you-go services. This feature allows admins connect agent usage to specific departments, and control user group access to ensure efficient and cost-effective operations. By implementing Pay-as-you-go Billing Policies, organizations can streamline their billing processes and ensure that each department is accountable for its usage, ultimately leading to better financial management and resource allocation.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out on early May 2025 and expect to complete by mid-May 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2025-04-24
updated:
2025-04-24
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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Pictures
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summary for non-techies**
Starting in May 2025, organizations can globally implement Billing Policies to manage digital service costs, allowing administrators to allocate expenses to specific departments or user groups, similar to budgeting for shared resources in an office building.
Direct effects for Operations**
Increased User Confusion
Without proper preparation and communication, users may be confused about the new billing policies and how they affect their access to Copilot services, leading to frustration and decreased productivity.
- roles: End Users, IT Support Staff
- references: https://www.forbes.com/sites/bernardmarr/2021/05/10/the-importance-of-user-experience-in-technology/?sh=5c1c1c1e7c1e, https://www.nngroup.com/articles/ux-importance/
Financial Mismanagement
If billing policies are not properly implemented, departments may incur unexpected costs due to uncontrolled usage of Copilot services, leading to budget overruns and financial strain.
- roles: Finance Managers, Department Heads
- references: https://www.cio.com/article/243200/how-to-manage-it-budgeting-and-financial-management.html, https://www.forbes.com/sites/bernardmarr/2020/01/20/the-importance-of-financial-management-in-business/?sh=4c1c1c1e7c1e
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 weeks ago
