check before: 2025-04-15
Product:
Copilot, Microsoft 365 admin center, Microsoft 365 Apps, Microsoft 365 Copilot, Outlook, Teams, Windows
Platform:
Online, Web, Windows Desktop, World tenant
Status:
Launched
Change type:
New feature, Admin impact
Links:
Details:
The AI adoption category page in Adoption Score helps adoption specialists measure progress towards making Microsoft 365 Copilot a daily habit. We are changing the name of this page to AI adoption, and the corresponding score to AI adoption score. We're updating the page with new Microsoft 365 Copilot usage metrics and organizational messages, and we're adding AI adoption score to the total Adoption Score.
Note: The option to opt out specific user groups from being included in People Experience insights does not currently apply to metrics in the AI adoption category page. Learn more about Adoption Score settings here: Privacy controls for Adoption Score.
This message is associated with Microsoft 365 Roadmap ID 185700.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out mid-April 2025 and expect to complete by the end of April 2025.
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2025-04-16
updated:
2025-04-16
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
Microsoft has integrated the AI adoption score into the overall adoption score for Microsoft 365 Copilot, providing detailed insights into feature usage and allowing administrators to send messages within Microsoft 365 to encourage Copilot adoption.
Direct effects for Operations**
Increased Complexity in User Metrics
The introduction of the AI adoption score may confuse users who are not familiar with the new metrics, leading to potential misinterpretation of their performance and engagement levels with Microsoft 365 Copilot features.
- roles: Adoption Specialists, End Users
- references: https://learn.microsoft.com/microsoft-365/admin/adoption/privacy?view=o365-worldwide, https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=185700
Potential Resistance to Change
Users may resist adopting new features due to lack of preparation and communication about the changes, which could lead to decreased productivity and frustration among users who are not adequately informed.
- roles: End Users, IT Support Staff
- references: https://learn.microsoft.com/microsoft-365/admin/adoption/privacy?view=o365-worldwide, https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=185700
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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