check before: 2025-05-12
Product:
Copilot, Microsoft 365 Copilot
Platform:
Online, World tenant
Status:
Change type:
User impact, Admin impact, Retirement
Links:
Details:
This post relates to Copilot Actions in Microsoft 365 Copilot, which is in Targeted Release.
Thank you for using Copilot Actions. User feedback has highlighted a strong desire from customers for the ability to set up recurring user-created prompts over the "out-of-the-box" prompts included with Copilot Actions. Based on this input, we will be moving the actions scheduling functionality to the Microsoft 365 Copilot Chat "Scheduled Prompts" experience where customers can add recurrence to their prompts.
To complete this change, we will be removing the Actions icon from the Microsoft 365 Copilot App left navigation pane 30 days from this announcement. Already created actions will expire naturally, however we recommend customers turn off their recurring actions before May 12th, 2025.
[When will this happen:]
May 12th, 2025
[Call to action for Admins:]
Inform your users that Copilot Actions icon will be removed from the left navigation pane.
Their recurring actions will expire naturally post May 12th or they can turn off the actions before May 12th using the Manage tab experience noted below.
They can set up recurring prompts using the M365 Copilot Chat Scheduled Prompts experience.
How to turn off recurring actions:
Change Category:
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Scope:
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Release Phase:
Created:
2025-04-11
updated:
2025-04-11
Task Type
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Docu to Check
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MS Preperations
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MS Urgency
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MS workload name
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Pictures
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summary for non-techies**
Microsoft is introducing "Scheduled Prompts" in Microsoft 365 Copilot Chat, allowing users to create customizable recurring prompts, replacing the fixed Copilot Actions, and the Copilot Actions icon will be removed from the app's navigation menu.
Direct effects for Operations**
Removal of Copilot Actions Icon
Users will not be able to access the Copilot Actions feature, leading to disruption in their workflow and reliance on recurring prompts.
- roles: End Users, IT Support
- references: https://support.microsoft.com/en-us/topic/schedule-copilot-prompts-29dfd5fb-211a-4515-88a6-730b8074e489?preview=true
Expiration of Recurring Actions
Recurring actions will expire naturally, which may lead to loss of important scheduled tasks and user frustration.
- roles: End Users, Project Managers
- references: https://support.microsoft.com/en-us/topic/schedule-copilot-prompts-29dfd5fb-211a-4515-88a6-730b8074e489?preview=true
User Confusion and Frustration
Users may be confused about the removal of the feature and how to transition to the new Scheduled Prompts experience, leading to decreased productivity.
- roles: End Users, Training Coordinators
- references: https://support.microsoft.com/en-us/topic/schedule-copilot-prompts-29dfd5fb-211a-4515-88a6-730b8074e489?preview=true
Increased Support Requests
IT support may experience an increase in requests related to the change, as users seek assistance with the transition and understanding new functionalities.
- roles: IT Support, Help Desk Staff
- references: https://support.microsoft.com/en-us/topic/schedule-copilot-prompts-29dfd5fb-211a-4515-88a6-730b8074e489?preview=true
Training Needs for New Features
There will be a need for additional training sessions to familiarize users with the new Scheduled Prompts feature, impacting resource allocation.
- roles: Training Coordinators, End Users
- references: https://support.microsoft.com/en-us/topic/schedule-copilot-prompts-29dfd5fb-211a-4515-88a6-730b8074e489?preview=true
Configutation Options**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 week ago
