check before: 2025-04-09
Product:
Power BI, Teams
Platform:
Online, World tenant
Status:
Change type:
Admin impact
Links:
Details:
Potential connection failures with the Call Quality Power BI connector.
We've detected a problem where some customers are unable to successfully connect to the Call Quality Dashboard (CQD) using the Microsoft Call Quality Power BI connector due to an outdated connector file. If you have not updated this connector since September 2023, you may encounter unexpected errors when trying to connect to CQD in Microsoft Power BI.
Change Category:
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Scope:
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Release Phase:
Created:
2025-04-09
updated:
2025-04-09
Task Type
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MS How does it affect me
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summary for non-techies**
The Microsoft Call Quality Power BI connector requires an update to function correctly, as users who haven't updated it since September 2023 may encounter errors; updating to the latest version ensures seamless integration between Power BI and the Call Quality Dashboard.
Direct effects for Operations**
Connection Failures
Users may experience connection failures when attempting to access the Call Quality Dashboard due to an outdated connector, leading to inability to analyze data.
- roles: Data Analysts, IT Administrators
- references: https://learn.microsoft.com/en-us/microsoftteams/cqd-power-bi-connector, https://www.microsoft.com/download/details.aspx?id=102291
Data Analysis Disruption
Without the updated connector, users will be unable to perform data analysis on call quality metrics, impacting decision-making processes.
- roles: Data Analysts, Business Intelligence Managers
- references: https://learn.microsoft.com/en-us/microsoftteams/cqd-power-bi-connector, https://www.microsoft.com/download/details.aspx?id=102291
User Experience Degradation
Users may face frustration and decreased productivity due to unexpected errors and inability to access necessary data for their work.
- roles: End Users, Team Leaders
- references: https://learn.microsoft.com/en-us/microsoftteams/cqd-power-bi-connector, https://www.microsoft.com/download/details.aspx?id=102291
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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