check before: 2025-04-01
Product:
Exchange, Microsoft 365 Apps, Microsoft 365 for the web, Outlook
Platform:
Online, US Instances, Web, Windows Desktop, World tenant
Status:
Rolling out
Change type:
New feature, User impact, Admin impact
Links:
Details:
Summary:
New Outlook for Windows desktop and Outlook for the web will support a two-click view for encrypted emails starting April 2025. Admins can enable this feature, which requires user confirmation before accessing encrypted emails, to reduce accidental exposure. The setting is disabled by default.
Details:
New Outlook for Windows desktop and Outlook for the web will soon support a two-click view for encrypted emails, which requires user confirmation before allowing access to encrypted emails. As an admin, you can enable the two-click feature for your users.
This message is associated with Microsoft 365 Roadmap ID 483883.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early April 2025 and expect to complete by late April 2025.
General Availability (GCC): We will begin rolling out early May 2025 and expect to complete by late May 2025.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-03-26
updated:
2025-03-26
Task Type
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MS How does it affect me
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summary for non-techies**
Microsoft is introducing a new feature for Outlook that requires an extra step to view encrypted emails, which admins can enable through Microsoft Azure or PowerShell, with automatic rollout set for April 2025.
Direct effects for Operations**
User Experience Impact due to Two-Click View for Encrypted Emails
Users will need to click twice to view encrypted emails, which may lead to frustration and decreased efficiency, especially for those who frequently access such emails.
- roles: End Users, IT Support Staff
- references: https://learn.microsoft.com/powershell/exchange/exchange-online-powershell?view=exchange-ps, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=483883
Admin Responsibility and Configuration Management
Admins will need to manage the new setting and may face increased support requests from users who are confused about the new two-click process, leading to potential delays in response times.
- roles: IT Administrators, Help Desk Staff
- references: https://learn.microsoft.com/powershell/exchange/exchange-online-powershell?view=exchange-ps, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=483883
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 week ago
