check before: 2025-04-01

Product:

Copilot, Microsoft 365 Copilot, Microsoft 365 suite, Microsoft Viva, Microsoft Viva Learning, Teams

Platform:

Online, Teams And Surface Devices, Web, Windows Desktop, World tenant

Status:

In development

Change type:

New feature, User impact, Admin impact

Links:

479415

Details:

Summary:
Microsoft Viva Learning: Copilot Academy will be available to all Microsoft 365 users starting April 2025. Admins can manage access settings. Notifications will be sent to licensed users only. Admins can duplicate Copilot Academy features without a Copilot license. No immediate admin action is required.

Details:
Coming soon: The Microsoft Copilot Academy will be accessible to all Microsoft 365 users. Admins will have the option to select their preferred access settings for Copilot Academy. Before this update, Copilot Academy is available to users with a Microsoft 365 Copilot license. This message is associated with Microsoft 365 Roadmap ID 479415.
[When this will happen:]
Public Preview: We will begin rolling out early April 2025 and expect to complete by mid-April 2025.
General Availability (Worldwide): We will begin rolling out mid-April 2025 and expect to complete by late April 2025.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2025-03-22

updated:
2025-03-22

Public Preview Start Date

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Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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Pictures

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summary for non-techies**

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Direct effects for Operations**

Access Control Issues
Without proper preparation, users without a Copilot license may gain access to features that require a license, leading to confusion and potential misuse of resources.
   - roles: Admins, End Users
   - references: https://learn.microsoft.com/viva/learning/feature-access-management" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/viva/learning/feature-access-management, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=479415

User Experience Disruption
The rollout may lead to an influx of notifications for users with a Copilot license, overwhelming them and potentially causing frustration if they are not prepared for the changes.
   - roles: End Users, Support Staff
   - references: https://aka.ms/copilot-academy, https://learn.microsoft.com/viva/learning/academy-copilot " target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/viva/learning/academy-copilot

Documentation and Training Gaps
If users are not notified about the changes, they may struggle to understand how to utilize the new features effectively, leading to decreased productivity.
   - roles: Admins, End Users
   - references: https://learn.microsoft.com/viva/learning/academy-copilot, https://learn.microsoft.com/viva/learning/feature-access-management" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/viva/learning/feature-access-management

Configutation Options**

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Opportunities**

Enhanced User Training and Development
With the availability of Copilot Academy to all Microsoft 365 users, there is a significant opportunity to enhance user training and development programs. This can improve employee skills and productivity by providing access to a centralized learning resource that is easily accessible within the Microsoft ecosystem.
   - next-steps: Develop a comprehensive training plan that incorporates Copilot Academy resources. Encourage department heads to promote the use of the academy and integrate it into onboarding processes.
   - roles: HR Managers, Team Leaders, Training Coordinators
   - references: https://learn.microsoft.com/viva/learning/academy-copilot, https://aka.ms/copilot-academy

Improved Knowledge Management
Admins can duplicate Copilot Academy features without needing a Copilot license, allowing organizations to create tailored learning paths that align with specific business needs. This can streamline knowledge management and ensure that employees have access to relevant training materials.
   - next-steps: Identify key areas where tailored learning paths are needed. Collaborate with knowledge managers to design and implement these paths using Copilot Academy features.
   - roles: Knowledge Managers, IT Administrators, Content Developers
   - references: https://learn.microsoft.com/viva/learning/feature-access-management, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=479415

Streamlined Access Management
The ability for admins to manage access settings for Copilot Academy allows for more streamlined user access management. This can help in ensuring that only the right users have access to specific training resources, enhancing security and compliance.
   - next-steps: Review current user access settings and determine the best approach for managing permissions in Copilot Academy. Train admins on how to effectively manage these settings.
   - roles: Global Admins, Knowledge Admins, Compliance Officers
   - references: https://learn.microsoft.com/viva/learning/feature-access-management, https://aka.ms/copilot-academy

Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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