check before: 2025-03-15
Product:
Microsoft 365 suite, OneDrive, Project, SharePoint, Teams
Platform:
Android, iOS, Mac, Online, US Instances, Web, World tenant
Status:
Change type:
Feature update, User impact
Links:
Details:
Summary:
New naming logic for OneDrive folder shortcuts will include the site name or the user's OneDrive. This change will roll out from mid-March to mid-April 2025. Existing shortcuts remain unchanged. The update applies to OneDrive for web, iOS/Android, File Explorer, Mac Finder, and Teams. No admin action required.
Details:
Coming soon: New naming logic for Microsoft OneDrive folder shortcuts. We will add the site name or the user's OneDrive to all new folder shortcuts. Before this rollout, OneDrive shortcuts have the same name as the folder. After this rollout, the shortcut will also include the name of site where there the original folder exists. If a colleague shares a folder with user, and the users creates a shortcut for that folder, the shortcut will include the name of the person who owns the folder. This change will help you easily identify the source of the folder shortcut and differentiate it from other content in your OneDrive > My Files.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out mid-March 2025 and expect to complete by mid-April 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2025-03-07
updated:
2025-03-07
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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Pictures
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summary for non-techies**
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Direct effects for Operations**
User Confusion
Users may struggle to identify folder shortcuts due to the new naming convention, leading to potential misplacement of files and inefficiencies in locating shared content.
- roles: End Users, Project Managers
- references: https://support.microsoft.com/office/add-shortcuts-to-shared-folders-in-onedrive-d66b1347-99b7-4470-9360-ffc048d35a33
Training Needs
The change may necessitate additional training for users to adapt to the new naming convention, impacting productivity during the transition period.
- roles: IT Support, End Users
- references: https://support.microsoft.com/office/add-shortcuts-to-shared-folders-in-onedrive-d66b1347-99b7-4470-9360-ffc048d35a33
Increased Support Tickets
The rollout may lead to an increase in support tickets as users encounter issues or confusion with the new shortcut names, straining IT resources.
- roles: IT Support, Helpdesk Staff
- references: https://support.microsoft.com/office/add-shortcuts-to-shared-folders-in-onedrive-d66b1347-99b7-4470-9360-ffc048d35a33
Configutation Options**
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Opportunities**
Improved User Experience with Folder Management
The new naming convention will allow users to easily identify the source of folder shortcuts, reducing confusion and improving navigation within OneDrive. This can lead to increased productivity as users spend less time searching for files.
- next-steps: Communicate the changes to all users through training sessions or newsletters to ensure they understand how to leverage the new naming convention effectively.
- roles: End Users, Project Managers, Team Leaders
- references: https://support.microsoft.com/office/add-shortcuts-to-shared-folders-in-onedrive-d66b1347-99b7-4470-9360-ffc048d35a33
Enhanced Collaboration Across Teams
By clearly indicating the source of shared folders, teams can collaborate more effectively, as users will know exactly which team or individual the content belongs to, fostering better communication and teamwork.
- next-steps: Encourage teams to utilize the new naming conventions in their workflows and provide feedback on their experiences to identify further improvements.
- roles: Team Members, Collaboration Specialists, IT Support
- references: https://support.microsoft.com/office/add-shortcuts-to-shared-folders-in-onedrive-d66b1347-99b7-4470-9360-ffc048d35a33
Streamlined IT Support and Training
With a clearer folder naming structure, IT support can more easily assist users with file retrieval and management issues, as the source of files will be immediately identifiable, potentially reducing support tickets related to file access.
- next-steps: Update IT support documentation and training materials to reflect the new naming conventions, and provide training sessions to help users understand how to navigate the changes effectively.
- roles: IT Support Staff, Training Coordinators, Helpdesk Teams
- references: https://support.microsoft.com/office/add-shortcuts-to-shared-folders-in-onedrive-d66b1347-99b7-4470-9360-ffc048d35a33
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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