check before: 2025-03-01
Product:
Exchange, Outlook
Platform:
Android, iOS, Online, US Instances, World tenant
Status:
Launched
Change type:
New feature, Updated message, User impact
Links:
Details:
Summary:
Microsoft Outlook for iOS and Android will allow users to request message recalls within their organization starting in March 2025. This feature provides control to retract sent emails. No admin action is required, but users should be informed and documentation updated. More details are available in the Microsoft 365 Roadmap ID 471444.
Details:
Updated April 10, 2025: We have updated the rollout timeline below. Thank you for your patience.
From the Microsoft Outlook for iOS and Android apps, you can request that Outlook to attempt to recall a message sent to a colleague within your organization.
This message is associated with Microsoft 365 Roadmap ID 471444.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High): We will begin rolling out in early March 2025 and expect to complete by late April 2025 (previously late March).
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2025-03-07
updated:
2025-04-12
Public Preview Start Date
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Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
Starting in March 2025, Microsoft Outlook on iOS and Android will allow users to recall emails sent within their organization, providing a way to retract messages if errors are made, with the feature automatically available by the end of April 2025 without any administrative setup.
Direct effects for Operations**
User Confusion
Users may be confused about the new recall feature, leading to misuse or frustration if they do not understand how it works or its limitations.
- roles: End Users, Support Staff
- references: https://techcommunity.microsoft.com/blog/Microsoft365InsiderBlog/recall-emails-in-outlook-for-android-and-ios/4376145
Increased Support Requests
The introduction of the recall feature may lead to an increase in support requests as users encounter issues or have questions about the functionality, impacting IT support resources.
- roles: Support Staff, IT Operations
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=471444
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-04-12 | MC Messages | From the Microsoft Outlook for iOS and Android apps, you can request that Outlook to attempt to recall a message sent to a colleague within your organization.
This message is associated with Microsoft 365 Roadmap ID 471444. [When this will happen:] General Availability (Worldwide, GCC, GCC High): We will begin rolling out in early March 2025 and expect to complete by late March 2025. | Updated April 10, 2025: We have updated the rollout timeline below. Thank you for your patience.
From the Microsoft Outlook for iOS and Android apps, you can request that Outlook to attempt to recall a message sent to a colleague within your organization. This message is associated with Microsoft 365 Roadmap ID 471444. [When this will happen:] General Availability (Worldwide, GCC, GCC High): We will begin rolling out in early March 2025 and expect to complete by late April 2025 (previously late March). |
| 2025-04-12 | MC Title | Microsoft Outlook: Message recall in the Outlook app for iOS and Android | (Updated) Microsoft Outlook: Message recall in the Outlook app for iOS and Android |
| 2025-04-12 | MC Last Updated | 03/07/2025 02:16:20 | 2025-04-11T22:47:55Z |
| 2025-04-12 | MC MessageTagNames | New feature, User impact | Updated message, New feature, User impact |
| 2025-04-12 | MC End Time | 05/30/2025 09:00:00 | 2025-06-09T09:00:00Z |
Last updated 4 weeks ago
