check before: 2025-03-01
Product:
Exchange, Outlook
Platform:
Android, iOS, Online, US Instances, World tenant
Status:
Rolling out
Change type:
New feature, User impact
Links:
Details:
Summary:
Microsoft Outlook for iOS and Android will allow users to request message recalls within their organization starting in March 2025. This feature provides control to retract sent emails. No admin action is required, but users should be informed and documentation updated. More details are available in the Microsoft 365 Roadmap ID 471444.
Details:
From the Microsoft Outlook for iOS and Android apps, you can request that Outlook to attempt to recall a message sent to a colleague within your organization.
This message is associated with Microsoft 365 Roadmap ID 471444.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High): We will begin rolling out in early March 2025 and expect to complete by late March 2025.
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2025-03-07
updated:
2025-03-07
Public Preview Start Date
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Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
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Direct effects for Operations**
User Confusion
Users may be confused about the functionality and limitations of the message recall feature, leading to misuse or frustration when recalls fail.
- roles: End Users, Support Staff
- references: https://techcommunity.microsoft.com/blog/Microsoft365InsiderBlog/recall-emails-in-outlook-for-android-and-ios/4376145, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=471444
Increased Support Requests
The introduction of the recall feature may lead to an increase in support requests as users encounter issues or have questions about how to use it effectively.
- roles: Support Staff, IT Administrators
- references: https://techcommunity.microsoft.com/blog/Microsoft365InsiderBlog/recall-emails-in-outlook-for-android-and-ios/4376145, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=471444
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 19 hours ago
