check before: 2025-03-15

Product:

Microsoft 365 Apps, Microsoft Viva, Microsoft Viva Engage, Teams

Platform:

Android, iOS, Mac, Online, Teams And Surface Devices, Web, Windows Desktop, World tenant

Status:

Launched

Change type:

Feature update, User impact

Links:

472019

Details:

Summary:
Microsoft Viva Engage will soon have modernized user settings, rolling out from mid-March to late April 2025. The update will retain key functionalities from Microsoft Yammer, offering a more intuitive interface. Some settings will be managed through Microsoft 365 account settings. No admin action is required.

Details:
Coming soon for Microsoft Viva Engage: Enhanced and updated user settings.
This message is associated with Microsoft 365 Roadmap ID 472019.
This message applies to Viva Engage for Windows desktop, Viva Engage for Mac desktop, Viva Engage on the web, Viva Engage for iOS/Android, and Viva Engage in all Microsoft Teams platforms.
This message does not apply to external networks and their members.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out mid-March 2025 and expect to complete by late April 2025.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-03-07

updated:
2025-03-07

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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linked item details

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Pictures

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summary for non-techies**

Microsoft Viva Engage will undergo a design update from mid-March to late April 2025, retaining its core functionalities while aligning its interface with other Microsoft 365 applications, and shifting some settings management to the broader Microsoft 365 account settings.

Direct effects for Operations**

User Interface Changes
The modernized user settings may confuse users who are accustomed to the previous interface, leading to potential frustration and decreased productivity during the transition period.
   - roles: End Users, Support Staff
   - references: https://support.microsoft.com/office/change-my-viva-engage-profile-and-settings-web-and-desktop-ab813bce-5312-4688-94ee-70018545cd3c, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=472019

Notification Settings Changes
Retirement of certain notification settings may lead to users missing important updates or changes, impacting their engagement and responsiveness within the platform.
   - roles: End Users, Community Managers
   - references: https://support.microsoft.com/office/manage-viva-engage-notifications-93e530e0-189f-4768-8f28-7683d48cc996, https://prod.support.services.microsoft.com/office/manage-viva-engage-desktop-notifications-bf60a88f-23cc-4ee3-b81d-5637b073d1de

Password Management
Users may be unaware that password management has shifted to Microsoft 365 account settings, leading to confusion and potential security risks if users attempt to change passwords within Viva Engage.
   - roles: End Users, IT Security Staff
   - references: https://support.microsoft.com/office/change-my-viva-engage-profile-and-settings-web-and-desktop-ab813bce-5312-4688-94ee-70018545cd3c, https://support.microsoft.com/office/accessibility-in-viva-engage-9ebafb82-e3c5-4201-bfff-ef3a0a71f61b

Configutation Options**

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Opportunities**

Enhanced User Interface for Better Accessibility
The modernized user settings in Microsoft Viva Engage will provide a more intuitive interface, improving accessibility for users with disabilities. This aligns with the goal of making digital environments more inclusive, which can enhance user satisfaction and productivity.
   - next-steps: Conduct an accessibility audit of the new interface post-rollout to ensure compliance with accessibility standards. Provide training sessions for employees on how to utilize new accessibility features effectively.
   - roles: HR Managers, IT Administrators, Diversity and Inclusion Officers
   - references: https://support.microsoft.com/office/accessibility-in-viva-engage-9ebafb82-e3c5-4201-bfff-ef3a0a71f61b, https://www.microsoft.com/en-us/accessibility

Centralized Account Management for User Settings
By integrating user settings management into Microsoft 365 account settings, organizations can streamline user management processes, reducing the administrative burden on IT staff. This centralization allows for easier updates and consistency across applications.
   - next-steps: Review current user management workflows and update documentation to reflect the changes. Train IT staff on the new centralized management features to ensure smooth transitions for users.
   - roles: IT Administrators, Compliance Officers, Operations Managers
   - references: https://techcommunity.microsoft.com/t5/microsoft-viva-blog/introducing-microsoft-viva-engage/ba-p/3601221, https://www.microsoft.com/microsoft-365

Improved Notification Management
The new notification settings will allow users to customize their experience, which can lead to reduced information overload and increased engagement. Users can tailor their notifications based on their preferences, enhancing their overall experience with the platform.
   - next-steps: Encourage users to explore and customize their notification settings after the rollout. Collect feedback on user experiences with the new notification system to identify areas for further improvement.
   - roles: Team Leaders, Project Managers, User Experience Designers
   - references: https://support.microsoft.com/office/manage-viva-engage-notifications-93e530e0-189f-4768-8f28-7683d48cc996, https://www.microsoft.com/en-us/microsoft-365/blog/2022/01/12/announcing-microsoft-viva-engage/

Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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