MC1023477 – Microsoft Intune In Development for March 2025 is now available (archived)

Product:

Intune

Platform:

Online, World tenant

Status:

Change type:

Feature update, User impact, Admin impact

Links:

Details:

Summary:
Microsoft Intune In Development for March 2025 is now available. The updated page lists upcoming features to help with readiness and planning. Inform IT staff and update user guidance as needed. More details can be found on the provided link.

Details:
The In development for Microsoft Intune page in our documentation has been updated.

Change Category:
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Scope:
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Release Phase:

Created:
2025-03-05

updated:
2025-03-05

Task Type

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Docu to Check

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MS How does it affect me

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MS Urgency

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MS workload name

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More Info URL

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summary for non-techies**

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Direct effects for Operations**

User Experience Disruption
Without preparation, users may face confusion or difficulties adapting to new features, leading to decreased productivity and frustration.
   - roles: End Users, Helpdesk Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/06/24/whats-new-in-microsoft-intune-june-2021/

Increased Support Tickets
Unprepared changes can lead to a spike in support requests as users encounter issues with new features, overwhelming the helpdesk.
   - roles: Helpdesk Staff, IT Support Team
   - references: https://www.techrepublic.com/article/how-to-reduce-it-support-tickets/

Training Gaps
Failure to update user guidance may result in users not fully utilizing new features, leading to underperformance and dissatisfaction.
   - roles: End Users, Training Coordinators
   - references: https://www.forbes.com/sites/bernardmarr/2020/01/20/the-importance-of-training-in-the-digital-age/?sh=5c1c1c1e7b3e

Configutation Options**

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Opportunities**

Enhanced User Training Programs
With the upcoming features in Microsoft Intune, creating enhanced training programs for users can improve adoption and user experience. Tailored training sessions can help users understand new functionalities and maximize their productivity.
   - next-steps: Develop a training schedule and materials based on the new features listed in the Intune In Development page. Engage with department heads to identify key user groups for training.
   - roles: IT Manager, Training Coordinator, User Support Specialist
   - references: https://aka.ms/Intune_InDevelopment

Proactive IT Support Strategies
By informing IT staff and helpdesk about the upcoming changes, proactive support strategies can be implemented to address potential user queries and issues before they arise, enhancing the overall user experience.
   - next-steps: Organize a briefing session for IT staff to discuss the upcoming features and prepare a FAQ document to address common concerns. Ensure helpdesk staff are equipped with necessary information.
   - roles: Helpdesk Manager, IT Support Staff, System Administrator
   - references: https://aka.ms/Intune_InDevelopment

Streamlined User Guidance Updates
Updating user guidance based on the new features will ensure that users have access to relevant information, which can reduce confusion and support requests, leading to improved operational efficiency.
   - next-steps: Review the existing user guidance materials and align them with the upcoming features. Create a timeline for updates and communicate changes to users effectively.
   - roles: Documentation Specialist, IT Manager, User Experience Designer
   - references: https://aka.ms/Intune_InDevelopment

Potentional Risks**

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IT Security**

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explanation for non-techies**

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