check before: 2025-02-28
Product:
Intune, Microsoft 365 Apps, Teams
Platform:
Android, Online, World tenant
Status:
Change type:
Admin impact
Links:
Details:
Summary:
Admins must enable Device Administrator privilege in the Microsoft Intune Portal for Teams Rooms devices to avoid sign-in errors on Android-based Teams devices. This applies to customers updating to Intune Company Portal version 5.0.6152 or above. Organizations not using Teams Room can disregard this message.
Details:
For Teams Room customers who are moving to the Intune Company Portal version 5.0.6152 or above through firmware updates or app-only updates have to ensure that Device Administrator (DA) privilege is enabled in their Microsoft Intune Portal.
This has been called out as a known issue: Known issues with Teams Rooms on Android
Note: If your organization does not utilize Teams Room, you can safely disregard this message.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
Created:
2025-03-01
updated:
2025-03-01
Task Type
XXXXXXX ... free basic plan only
Docu to Check
XXXXXXX ... free basic plan only
MS How does it affect me
XXXXXXX ... free basic plan only
MS Preperations
XXXXXXX ... free basic plan only
MS Urgency
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
summary for non-techies**
To ensure seamless sign-in for Android-based Teams Rooms devices updated to Intune Company Portal version 5.0.6152 or above, IT administrators must enable the Device Administrator privilege in the Microsoft Intune Portal.
Direct effects for Operations**
Sign-in Errors on Teams Rooms Devices
Without enabling Device Administrator privilege, users will face sign-in errors on Android-based Teams devices, leading to disruptions in their ability to access Teams Rooms functionalities.
- roles: IT Admin, End User
- references: https://learn.microsoft.com/microsoftteams/phones/phones-deploy, https://learn.microsoft.com/microsoftteams/troubleshoot/teams-rooms-and-devices/teams-rooms-known-issues-android
Increased Support Tickets
Failure to prepare for the change may result in an increase in support tickets from users experiencing sign-in issues, straining IT resources and impacting response times.
- roles: IT Support, End User
- references: https://learn.microsoft.com/microsoftteams/phones/phones-deploy, https://learn.microsoft.com/microsoftteams/troubleshoot/teams-rooms-and-devices/teams-rooms-known-issues-android
User Experience Degradation
Users will experience a degraded experience due to inability to sign in, which can lead to frustration and decreased productivity during meetings or collaboration sessions.
- roles: End User, Team Leader
- references: https://learn.microsoft.com/microsoftteams/phones/phones-deploy, https://learn.microsoft.com/microsoftteams/troubleshoot/teams-rooms-and-devices/teams-rooms-known-issues-android
Configutation Options**
XXXXXXX ... paid membership only
Opportunities**
XXXXXXX ... free basic plan only
Potentional Risks**
XXXXXXX ... paid membership only
IT Security**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
Last updated 4 months ago
