check before: 2025-05-01
Product:
Teams
Platform:
Online, World tenant
Status:
Change type:
User impact, Retirement
Links:
Details:
Summary:
Microsoft Skype interoperability with Microsoft Teams will retire on May 1, 2025. Teams users will no longer communicate with Skype accounts after this date. No admin action is required, but users should be notified, and documentation updated. More information is available [here](https://learn.microsoft.com/microsoftteams/teams-skype-interop).
Details:
We will retire Microsoft Skype interoperability from Microsoft Teams on May 1, 2025. Teams users will no longer be able to communicate with Skype accounts after this change is implemented.
This retirement will happen automatically by the specified date. No admin action is required. Please notify your users about this change, update relevant documentation, and share information about continuing communication through Teams free interoperability.
Learn more: https://go.microsoft.com/fwlink/?linkid=2302203
Change Category:
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Scope:
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Release Phase:
Created:
2025-03-01
updated:
2025-03-01
Task Type
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Docu to Check
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Loss of Communication Channels
Teams users will lose the ability to communicate with Skype accounts, potentially disrupting workflows and collaboration.
- roles: Team Members, Project Managers
- references: https://learn.microsoft.com/microsoftteams/teams-skype-interop
User Confusion and Frustration
Users may be confused about the change and experience frustration if they are not adequately informed about the retirement of Skype interoperability.
- roles: End Users, Support Staff
- references: https://go.microsoft.com/fwlink/?linkid=2302203
Increased Support Tickets
The change may lead to an increase in support tickets as users encounter issues with communication post-retirement.
- roles: IT Support, Helpdesk Staff
- references: https://learn.microsoft.com/microsoftteams/teams-skype-interop
Documentation Updates Required
Existing documentation will need to be updated to reflect the changes, which may lead to temporary inconsistencies in user guidance.
- roles: Technical Writers, System Administrators
- references: https://go.microsoft.com/fwlink/?linkid=2302203
Training Needs
Users may require additional training to adapt to the new communication methods available through Teams, impacting productivity.
- roles: Training Coordinators, Team Leaders
- references: https://learn.microsoft.com/microsoftteams/teams-skype-interop
Configutation Options**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 3 weeks ago
