MC1019302 – Power Apps – Update your firewall allowlist to include *.powerplatformusercontent.com

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check before: 2025-03-31

Product:

Power Apps

Platform:

Online, World tenant

Status:

Change type:

Admin impact

Links:

Details:

Beginning March 31, 2025, Power Apps will use a new endpoint, *.powerplatformusercontent.com, which needs to be added to your firewall allowlist.

Change Category:
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Scope:
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Release Phase:

Created:
2025-02-28

updated:
2025-02-28

Task Type

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Docu to Check

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Performance Issues
Failure to update the firewall allowlist may lead to degraded performance of Power Apps, causing slow response times and potential downtime.
   - roles: IT Administrator, End User
   - references: https://docs.microsoft.com/en-us/power-platform/admin/powerapps-firewall-allowlist

User Experience Degradation
Users may experience interruptions in service or inability to access Power Apps, leading to frustration and decreased productivity.
   - roles: End User, Business Analyst
   - references: https://www.forbes.com/sites/bernardmarr/2021/01/25/the-importance-of-user-experience-in-software-development/?sh=5c1c1c4e1c3b

Increased Support Tickets
Not updating the allowlist could result in an increase in support tickets as users report issues accessing Power Apps, straining IT resources.
   - roles: Help Desk Support, IT Administrator
   - references: https://www.zdnet.com/article/how-to-reduce-it-support-tickets/

Compliance Risks
Failure to comply with the new endpoint requirements may lead to compliance issues, especially if the organization is subject to regulatory standards.
   - roles: Compliance Officer, IT Administrator
   - references: https://www.complianceweek.com/

Loss of Business Functionality
Critical business processes relying on Power Apps may be disrupted, leading to potential financial losses and operational inefficiencies.
   - roles: Business Manager, IT Administrator
   - references: https://www.gartner.com/en/information-technology

Configutation Options**

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Opportunities**

Firewall Configuration Automation
Implementing automation tools for firewall configuration can streamline the process of updating allowlists, reducing manual errors and saving time during changes such as the Power Apps endpoint update.
   - next-steps: Research and select a suitable firewall management tool that supports automation. Train IT staff on its use and integrate it into current IT operations.
   - roles: IT Administrators, Network Engineers
   - references: https://www.cisco.com/c/en/us/products/security/firewall-management/index.html, https://www.paloaltonetworks.com/resources/whitepapers/automating-firewall-configuration

User Training on Firewall Changes
Providing training sessions for relevant staff on the implications of firewall changes can enhance understanding and reduce the risk of misconfigurations during updates.
   - next-steps: Develop a training program that covers the importance of firewall configurations, specific changes needed for Power Apps, and best practices for future updates.
   - roles: IT Support Staff, Network Engineers, System Administrators
   - references: https://www.cybrary.it/course/firewall-fundamentals/, https://www.pluralsight.com/courses/firewall-management-fundamentals

Monitoring and Performance Optimization
Establishing a monitoring system for Power Apps performance can help identify issues early, especially after firewall updates, ensuring a smoother user experience and quicker response to problems.
   - next-steps: Select and implement a performance monitoring tool that integrates with Power Apps. Set up alerts for performance degradation and establish a response protocol.
   - roles: IT Operations, Application Managers, Business Analysts
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2020/09/29/monitoring-microsoft-365-apps-for-business-using-azure-monitor/, https://www.datadoghq.com/blog/monitoring-microsoft-power-apps/

Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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