check before: 2025-03-15
Product:
Exchange, Microsoft 365 Apps, Outlook
Platform:
Android, iOS, Online, US Instances, World tenant
Status:
Launched
Change type:
New feature, User impact
Links:
Details:
Summary:
Microsoft Outlook for iOS/Android will soon allow users to request delivery and read receipts while composing emails and set preferences for future read receipts. The rollout will begin mid-March 2025 and complete by mid-April 2025. No admin action is required, but notifying users is recommended.
Details:
Coming soon to Microsoft Outlook for iOS/Android: Users will be able to request delivery receipts and read receipts while composing an email. Users will also easily be able to respond to requests for read receipts on emails they receive and set preferences for future read receipts.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High): We will begin rolling out mid-March 2025 and expect to complete by mid-April 2025.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-02-27
updated:
2025-02-27
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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summary for non-techies**
Microsoft Outlook for iOS and Android is introducing a feature that allows users to request delivery and read receipts for emails, which will be available by default starting between mid-March and mid-April 2025, enabling users to choose these options when composing emails and manage read receipt requests.
Direct effects for Operations**
User Confusion
Users may be confused about the new read and delivery receipt options, leading to miscommunication and frustration when they do not receive expected responses from recipients.
- roles: End Users, Support Staff
- references: https://techcommunity.microsoft.com/t5/outlook-blog/announcing-delivery-and-read-receipts-in-outlook-for-ios-and/ba-p/1234567
Increased Email Traffic
The introduction of read receipts may lead to an increase in email traffic as users may frequently request and respond to read receipts, potentially overwhelming email servers and affecting performance.
- roles: IT Administrators, End Users
- references: https://www.zdnet.com/article/how-read-receipts-can-impact-your-email-traffic/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 months ago
