check before: 2025-03-15

Product:

Exchange, Microsoft 365 Apps, Outlook

Platform:

Android, iOS, Online, US Instances, World tenant

Status:

In development

Change type:

New feature, User impact

Links:

421361

Details:

Summary:
Microsoft Outlook for iOS/Android will soon allow users to request delivery and read receipts while composing emails and set preferences for future read receipts. The rollout will begin mid-March 2025 and complete by mid-April 2025. No admin action is required, but notifying users is recommended.

Details:
Coming soon to Microsoft Outlook for iOS/Android: Users will be able to request delivery receipts and read receipts while composing an email. Users will also easily be able to respond to requests for read receipts on emails they receive and set preferences for future read receipts.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High): We will begin rolling out mid-March 2025 and expect to complete by mid-April 2025.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-02-27

updated:
2025-02-27

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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summary for non-techies**

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Direct effects for Operations**

User Confusion and Frustration
Users may be confused by the new read receipt options, leading to frustration when they are prompted to send receipts for emails they receive without prior knowledge of the feature.
   - roles: End Users, Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2025/03/01/microsoft-outlook-delivery-and-read-receipts-for-ios-and-android/

Increased Email Traffic
The introduction of read receipts may lead to an increase in email traffic as users may frequently request and respond to read receipts, potentially overwhelming email servers and affecting performance.
   - roles: IT Administrators, End Users
   - references: https://www.techradar.com/news/microsoft-outlook-delivery-and-read-receipts-for-ios-and-android

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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Last updated 3 weeks ago

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