MC1015899 – Microsoft 365 Copilot: The Copilot Chat input box design will be consistent

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check before: 2025-03-01

Product:

Copilot, Microsoft 365 Copilot

Platform:

Online, Web, Windows Desktop, World tenant

Status:

In development

Change type:

Feature update, User impact

Links:

478654

Details:

Summary:
Microsoft 365 Copilot Chat input box design will be updated to a consistent design across the Web and Work tabs, with no functionality changes. This rollout requires a Microsoft 365 Copilot or Microsoft 365 license and will occur from early to mid-March 2025. No admin action is required.

Details:
Coming soon to the Microsoft 365 Copilot Chat: We will update the Copilot Chat input box with a consistent design. This rollout has no functionality changes.
A Microsoft 365 Copilot license or a Microsoft 365 license is required to use this feature.
This message applies to Microsoft 365 Copilot Chat on the web and the Microsoft 365 Copilot app.
This message is associated with Microsoft 365 Roadmap ID 478654.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early March 2025 and expect to complete by mid-March 2025.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-02-25

updated:
2025-02-25

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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Pictures

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summary for non-techies**

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Direct effects for Operations**

User Interface Consistency
Users may experience confusion due to the sudden change in the input box design, leading to potential errors in usage until they adapt to the new layout.
   - roles: End Users, Support Staff
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=478654

Training and Documentation
Existing training materials and documentation may become outdated, requiring immediate updates to avoid misinformation and ensure users are aware of the new design.
   - roles: Training Coordinators, Documentation Specialists
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=478654

User Experience Disruption
The change in design may disrupt user workflows temporarily as they adjust to the new interface, potentially impacting productivity.
   - roles: End Users, Team Leaders
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=478654

Configutation Options**

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Opportunities**

Improved User Experience through Consistent Design
The update to a consistent design for the Copilot Chat input box will enhance user experience by reducing confusion and improving usability across different tabs. This consistency can lead to increased productivity as users will spend less time adapting to different interfaces.
   - next-steps: Communicate the upcoming design changes to users and provide training sessions or documentation that highlight the benefits of the new design. Gather user feedback post-implementation to assess the impact on productivity.
   - roles: Product Managers, UX Designers, End Users
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=478654

Streamlined IT Support
With a consistent input box design, IT support teams may experience a reduction in user queries related to interface discrepancies. This can lead to more efficient use of IT resources and allow support staff to focus on more complex issues.
   - next-steps: Monitor support ticket trends before and after the rollout to evaluate the impact on support workload. Adjust IT support documentation to reflect the new design and prepare for any related queries.
   - roles: IT Support Staff, Help Desk Managers
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=478654

Enhanced Documentation and Training Resources
The consistent design change provides an opportunity to update training materials and user documentation, ensuring they reflect the latest interface. This can improve user onboarding and overall satisfaction with Microsoft 365 Copilot.
   - next-steps: Review and update existing documentation and training resources to incorporate the new design. Schedule training sessions to familiarize users with the changes and gather feedback for future improvements.
   - roles: Training Coordinators, Content Managers, End Users
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=478654

Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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