check before: 2025-02-01
Product:
Microsoft 365 admin center, Teams
Platform:
Online, World tenant
Status:
Change type:
Feature update, Admin impact
Links:
Details:
Summary:
Microsoft Teams Phone is launching an improved Calling Plan Porting wizard for the US and Canada in the Teams admin center by early February 2025. Enhancements include simplified portability checks, the ability to save draft orders, and edit validated orders. No admin action is required before the rollout.
Details:
The Porting wizard for Microsoft Teams Phone in the Microsoft Teams admin center simplifies the transfer of telephone numbers from external carriers (such as AT&T) to Microsoft Teams Calling Plans. We're excited to introduce an enhanced version of the wizard, launching first with customers in the United States and Canada. The current wizard will still be available.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early February 2025 and expect to complete by early February 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2025-02-19
updated:
2025-02-19
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Porting Process Disruption
If users are not informed about the new porting wizard, they may face confusion or delays in transferring their phone numbers, leading to potential service interruptions.
- roles: IT Administrators, End Users
- references: https://learn.microsoft.com/microsoftteams/phone-number-calling-plans/transfer-phone-numbers-to-teams?tabs=new-porting-wizard, https://learn.microsoft.com/microsoftteams/phone-number-calling-plans/port-order-status
User Experience with New Features
Without prior preparation, users may struggle to adapt to the new features of the porting wizard, such as saving draft orders and editing validated orders, resulting in frustration and inefficiency.
- roles: IT Administrators, End Users
- references: https://learn.microsoft.com/microsoftteams/phone-number-calling-plans/transfer-phone-numbers-to-teams?tabs=new-porting-wizard, https://learn.microsoft.com/microsoftteams/phone-number-calling-plans/port-order-status
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 4 weeks ago
