check before: 2025-02-15

Product:

Exchange, Microsoft 365 Apps, Microsoft 365 for the web, Outlook

Platform:

Online, Web, Windows Desktop, World tenant

Status:

In development

Change type:

Admin impact, New feature, Updated message, User impact

Links:

328282

Details:

Summary:
Newsletters in Outlook for Windows and Web will allow users to create, distribute, and track internal email newsletters. The rollout begins in mid-February 2025 for Public Preview and August 2025 for General Availability. Access is controlled by OwaMailboxPolicy and requires configuration. Additional details and updates are provided.

Details:
Updated February 20, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon to new Microsoft Outlook: Newsletters in Outlook enable customers to create, distribute, and track success for their internal email newsletters. This message applies to the new Outlook for Windows and Outlook for the web.
This message is associated with Microsoft 365 Roadmap ID 328282
[When this will happen:]
Public Preview: We will begin rolling out mid-February 2025 and expect to complete by late March 2025. Rollout will begin in Targeted Release and will proceed to Standard Release.
General Availability (Worldwide): We will begin rolling out early August 2025 and expect to complete by early September 2025.

Change Category:
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Scope:
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Release Phase:
Preview, Targeted Release

Created:
2025-02-19

updated:
2025-02-21

Public Preview Start Date

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Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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Pictures

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summary for non-techies**

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Direct effects for Operations**

User Access Control Issues
If the OwaMailboxPolicy is not configured before the rollout, users may be unable to access the new Outlook Newsletters feature, leading to frustration and confusion.
   - roles: IT Administrator, End User
   - references: https://learn.microsoft.com/en-us/microsoft-365-apps/outlook/manage/newsletters, https://support.microsoft.com/en-us/office/newsletters-in-outlook-preview-b35566e6-d319-450d-8930-86e483cda3ee

Inadequate User Training
Without prior training or communication about the new feature, users may struggle to utilize the Outlook Newsletters effectively, resulting in decreased productivity and user satisfaction.
   - roles: IT Trainer, End User
   - references: https://learn.microsoft.com/en-us/microsoft-365-apps/outlook/manage/newsletters, https://support.microsoft.com/en-us/office/newsletters-in-outlook-preview-b35566e6-d319-450d-8930-86e483cda3ee

Technical Support Overload
If the change is implemented without preparation, the IT support team may face an influx of support requests related to the new feature, overwhelming their capacity to assist users.
   - roles: IT Support Specialist, IT Manager
   - references: https://learn.microsoft.com/en-us/microsoft-365-apps/outlook/manage/newsletters, https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=328282

Configutation Options**

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Opportunities**

Enhanced Internal Communication
The new Outlook Newsletters feature allows organizations to create engaging and visually appealing internal newsletters. This can significantly improve communication within teams and departments, leading to better engagement and information dissemination.
   - next-steps: Conduct a workshop to train staff on creating effective newsletters and establish guidelines for content creation and distribution.
   - roles: Marketing Team, HR Department, Internal Communications Team
   - references: https://learn.microsoft.com/en-us/microsoft-365-apps/outlook/manage/newsletters, https://support.microsoft.com/en-us/office/newsletters-in-outlook-preview-b35566e6-d319-450d-8930-86e483cda3ee

Tracking Engagement Metrics
The ability to track reader engagement with newsletters allows teams to assess the effectiveness of their communications. This data can be used to refine content and improve future newsletters, ensuring they meet the needs of the audience.
   - next-steps: Set up metrics to evaluate engagement, such as open rates and click-through rates, and develop a feedback loop for continuous improvement of newsletter content.
   - roles: Marketing Team, Data Analysts, Content Creators
   - references: https://learn.microsoft.com/en-us/microsoft-365-apps/outlook/manage/newsletters, https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=328282

Centralized Knowledge Sharing
The Explore page in the Outlook Newsletters module enables users to discover and subscribe to newsletters that interest them. This centralization can foster a culture of knowledge sharing and collaboration across departments.
   - next-steps: Promote the Explore page feature to all employees and encourage them to subscribe to relevant newsletters to enhance cross-departmental communication.
   - roles: All Employees, Department Heads, IT Support
   - references: https://learn.microsoft.com/en-us/microsoft-365-apps/outlook/manage/newsletters, https://support.microsoft.com/en-us/office/newsletters-in-outlook-preview-b35566e6-d319-450d-8930-86e483cda3ee

Potentional Risks**

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Data Protection**

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IT Security**

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Hypothetical Work Council Statement**

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DPIA Draft**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-02-21MC prepareOutlook Newsletters will roll out on the specified date as an opt-in preview, meaning that no users in your organization will have access to the new module without you taking additional configuration steps.
User access to Outlook Newsletters is controlled by the OwaMailboxPolicy. OutlookNewslettersAccessLevel property. The default value of this property is Undefined until you set it explicitly, which will default to NoAccess while Outlook Newsletters remains in Preview. You can use Set-OwaMailboxPolicy to update this property to ReadWrite, ReadOnly, or NoAccess. Users with ReadWrite access can create content in Outlook Newsletters while ReadOnly limits users to accessing content created by others in your organization.
For more information on using OutlookNewslettersAccessLevel, please see: Newsletters in Outlook (Preview) - Microsoft 365 Apps | Microsoft Learn
After enabling Outlook Newsletters, you may want to notify your users about this change and update any relevant documentation.
End-user help: Newsletters in Outlook (Preview) - Microsoft Support
https://learn.microsoft.com/en-us/microsoft-365-apps/outlook/manage/newsletters
https://support.microsoft.com/en-us/office/newsletters-in-outlook-preview-b35566e6-d319-450d-8930-86e483cda3ee
https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=328282
Outlook Newsletters will roll out on the specified date as an opt-in preview, meaning that no users in your organization will have access to the new module without you taking additional configuration steps.
User access to Outlook Newsletters is controlled by the OwaMailboxPolicy. OutlookNewslettersAccessLevel property. The default value of this property is Undefined until you set it explicitly, which will default to NoAccess while Outlook Newsletters remains in Preview. You can use Set-OwaMailboxPolicy to update this property to ReadWrite, ReadOnly, or NoAccess. Users with ReadWrite access can create content in Outlook Newsletters while ReadOnly limits users to accessing content created by others in your organization.
For more information on using OutlookNewslettersAccessLevel, please see: Newsletters in Outlook (Preview) - Microsoft 365 Apps | Microsoft Learn
After enabling Outlook Newsletters, you may want to notify your users about this change and update any relevant documentation.
End-user help: Newsletters in Outlook (Preview) - Microsoft Support
Ongoing updates:
Some keyboard navigation and narrator support is still being finished while in Public Preview.
Soft delete support is still in development.
GoLocal support is still in planning.
https://learn.microsoft.com/en-us/microsoft-365-apps/outlook/manage/newsletters
https://support.microsoft.com/en-us/office/newsletters-in-outlook-preview-b35566e6-d319-450d-8930-86e483cda3ee
https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=328282
2025-02-21MC SummaryNew Outlook for Windows and Web will soon feature Newsletters, allowing users to create, distribute, and track internal email newsletters. Public Preview starts mid-February 2025, with General Availability in August 2025. Access is controlled by OwaMailboxPolicy, and configuration is required to enable the feature.Newsletters in Outlook for Windows and Web will allow users to create, distribute, and track internal email newsletters. The rollout begins in mid-February 2025 for Public Preview and August 2025 for General Availability. Access is controlled by OwaMailboxPolicy and requires configuration. Additional details and updates are provided.
2025-02-21MC Last Updated02/19/2025 01:34:032025-02-20T16:06:16Z
2025-02-21MC MessagesComing soon to new Microsoft Outlook: Newsletters in Outlook enable customers to create, distribute, and track success for their internal email newsletters. This message applies to the new Outlook for Windows and Outlook for the web.
This message is associated with Microsoft 365 Roadmap ID 328282
[When this will happen:]
Public Preview: We will begin rolling out mid-February 2025 and expect to complete by late March 2025. Rollout will begin in Targeted Release and will proceed to Standard Release.
General Availability (Worldwide): We will begin rolling out early August 2025 and expect to complete by early September 2025.
Updated February 20, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon to new Microsoft Outlook: Newsletters in Outlook enable customers to create, distribute, and track success for their internal email newsletters. This message applies to the new Outlook for Windows and Outlook for the web.
This message is associated with Microsoft 365 Roadmap ID 328282
[When this will happen:]
Public Preview: We will begin rolling out mid-February 2025 and expect to complete by late March 2025. Rollout will begin in Targeted Release and will proceed to Standard Release.
General Availability (Worldwide): We will begin rolling out early August 2025 and expect to complete by early September 2025.
2025-02-21MC TitleNew Outlook for Windows and Web: Outlook Newsletters(Updated) New Outlook for Windows and Web: Outlook Newsletters
2025-02-21MC MessageTagNamesNew feature, User impact, Admin impactUpdated message, New feature, User impact, Admin impact

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